Directed staff training programs, ensuring consistent high-quality service delivery, which improved customer retention and loyalty
Managed inventory processes meticulously to maintain optimal stock levels, reducing spoilage and waste
Collaborated closely with the General Manager on targeted marketing initiatives to enhance brand visibility and drive sales growth
Maintained a dynamic media database, streamlining outreach for various marketing campaigns and announcements
Played a key role in hiring, onboarding, and training new staff members, building a dedicated, high-performing team committed to excellence.
Creating image previews, assisting with retouching, and preparing final assets for client delivery
Barista
Maman
07.2022 - 01.2024
Fostered a loyal customer base through exceptional service and by building rapport, contributing to increased repeat business
Upholding a clean, organized workspace to support productivity and safety, adapting to high-demand periods with effective time management
Educated customers on product offerings, creating opportunities to promote upselling and enhance their overall experience
Demonstrated versatility by managing both customer-facing and operational tasks during peak hours, supporting a smooth workflow
Photography Intern
Creative Lens Photography
09.2022 - 11.2022
Assisted lead photographers during studio and on-location shoots, setting up equipment and adjusting lighting to achieve optimal image quality
Conducted extensive research on visual trends and themes, contributing to creative concept development for client projects
Selected and edited high-quality images using Adobe Photoshop and Lightroom, enhancing color, contrast, and composition to meet professional standards
Organized and maintained a digital image archive, ensuring easy access to and proper categorization of all assets
Engaged with clients professionally, taking direction and adapting to specific project requirements while ensuring a positive experience
Supported post-production efforts by creating image previews, assisting with retouching, and preparing final assets for client delivery
Volunteer Photographer
City Outreach Events
08.2022 - 10.2022
Photographed community events and fundraising activities, capturing impactful moments to showcase the organization's mission and engagement
Coordinated with event organizers to understand shot requirements and capture key images for promotional materials and social media content
Edited and organized photos using Adobe Photoshop and Lightroom, ensuring high-quality visuals that aligned with the organization's branding guidelines
Supported the marketing team by providing a curated selection of images to enhance newsletters, press releases, and digital outreach campaigns
Established rapport with event attendees and volunteers, making them comfortable on camera and creating authentic, memorable images
Photojournalist
The Advocate Newspaper
07.2022 - 05.2022
Captured compelling and newsworthy images for daily print and online publications, covering breaking news, community events, and feature stories
Collaborated with reporters and editors to ensure photos aligned with story narratives, adding visual depth and context to headlines and articles
Conducted field research to identify impactful imagery, highlighting significant moments and capturing candid interactions to convey authenticity
Edited and processed images using Adobe Photoshop to meet publication standards, optimizing for clarity, color, and composition
Adhered to strict deadlines and adapted to rapidly changing news environments, consistently delivering high-quality images under pressure
Built rapport with subjects and sources to gain trust, creating a comfortable environment for genuine, emotive storytelling
Shift Lead/Keyholder
Lone Star Coffee
06.2019 - 05.2022
Supported store profitability by promoting seasonal offerings and fostering customer loyalty through personalized recommendations
Mentored new team members, sharing knowledge and best practices to ensure consistency in service and product quality
Assisted store management in meeting sales goals through loyalty program promotion and in-store marketing
Developed strong relationships with regular customers, enhancing their experience through attention to detail and tailored service