Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Elyssa Whicker

Chattanooga,TN

Summary

Adept at driving customer satisfaction and retention, I leveraged effective negotiation and teamwork skills at Juliana's Boutique to enhance store operations and sales. Have proficiency in cash handling and commitment to professional appearance contributed to a positive shopping environment, fostering repeat business and supporting team success. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Reliable, top-notch with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

1
1
year of professional experience

Work History

Sales Associate Specialist

Juliana's Boutique
04.2024 - Current
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
  • Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
  • Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Contributed to a positive work environment by collaborating with team members and offering support when needed.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Trained and supervised new employees to use selling strategies and apply best practices.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Relocation

College
05.2023 - 04.2024

Attended College at UTC -focused on studies

Sales Associate

Peachtree Produce
05.2023 - 08.2023
  • Organized shelves to maintain produce visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed efficient cash register operations.
  • Stocked produce, clearly labeling items, and arranging according to size or color.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.

Education

Associate of Science - Biology

University of Tennessee- Chattanooga
Chattanooga, TN

High School Diploma -

Fannin County High School
Blue Ridge, GA
05.2023

Skills

  • Customer Assistance
  • Customer Service
  • Phone Etiquette
  • Teamwork
  • Cash Handling
  • Professional Appearance
  • Transaction Processing
  • Friendly and Helpful
  • Team Cooperation
  • Honest and Dependable
  • Microsoft applications proficiency
  • Staff Support
  • Store Policies and Procedures

References

Shelley Sams, Phlembolmist

Novant Health

YMCA Camp Road

King, NC 27021

336-408-8729


Real Desjardins, Church Friend

Murphy, NC 

828-361-3666


Martha Rhoades, Admin Asst of Erlanger Health Systems

975 E. 3rd Street

Chattanooga, TN 37403

423-314-6874



Timeline

Sales Associate Specialist

Juliana's Boutique
04.2024 - Current

Relocation

College
05.2023 - 04.2024

Sales Associate

Peachtree Produce
05.2023 - 08.2023

Associate of Science - Biology

University of Tennessee- Chattanooga

High School Diploma -

Fannin County High School
Elyssa Whicker