Ema Sadiku
STARBUCKS COFFEE COMPANY
1
year of professional experience
3
Languages
Dynamic professional with a solid background in hospitality service. Proven skills in customer satisfaction and complaint resolution. Ready to enhance team performance and foster positive community engagement.
Work History
Barista Trainer
11 Months- Operated point-of-sale system accurately for processing transactions and managing cash flow.
- Assisted in inventory management by tracking stock levels and notifying management of shortages.
- Trained new staff on beverage preparation techniques and customer interaction best practices.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Technical and Training Assistance Intern
3 Months- Assisted in data collection and analysis for public health research projects.
- Supported program coordination through scheduling meetings and organizing materials.
- Conducted literature reviews to inform health initiative strategies and best practices.
- Engaged with community stakeholders to gather feedback on health programs.
- Maintained accurate records of project activities and participant engagement.
- Sorted and organized files, spreadsheets, and reports.
Education
Bachelor of Science - Political Science
Skills
Leadership experience
Hospitality service expertise
Inventory Management
Customer service excellence
Beverage preparation
Hospitality management
Performance enhancement
Customer Engagement
Languages
English
Native or Bilingual
Albanian
Full Professional
Spanish
Limited Working
Timeline
Technical and Training Assistance Intern
Public Health Solutions
05.2026 - 08.2026Read More
Barista Trainer
STARBUCKS COFFEE COMPANY
09.2025 - CurrentRead More
John Jay College of Criminal Justice
Bachelor of Science from Political Science
Read More