EMAJEAN MARGARET THOMAS
Wilmington
Overview
3
3
years of professional experience
Work History
Agent Manager
Intracoastal Realty Corporation
05.2025 - Current
- Oversee agent compliance by reviewing contracts, disclosures, and agreements to ensure all required documents are fully executed and in compliance with corporate and state regulations.
- Manage transaction rooms and coordinate communication with agents and corporate offices regarding missing or corrected paperwork.
- Support new agent onboarding by creating and updating training materials, including a redesigned Agent Onboarding Packet with refreshed branding and company visuals.
- Serve as head of the Social Committee, planning and executing office events (e.g., seasonal celebrations, team-building activities, and community events).
- Design and implement marketing collateral such as branded social media graphics, newsletters, flyers, and event promotions in alignment with company branding.
Receptionist and Social Media Coordinator
Delphine and James Salon
07.2024 - 03.2025
- Managed front desk operations, ensuring a welcoming environment for clients and visitors.
- Handled incoming calls, emails, and appointments, maintaining efficient office communication.
- Oversee company social media accounts, creating engaging content to enhance brand presence.
- Schedule and publish posts across platforms, increasing audience engagement and follower growth.
- Respond to online inquiries and comments, fostering positive customer interactions.
- Assist in marketing initiatives, including content creation, graphic design and promotional campaigns.
Tennis Receptionist and Assistant
Cape Fear Country Club
08.2022 - 09.2023
- Welcomed and assisted members and guests, providing exceptional customer service at front desk.
- Managed court reservations, lesson scheduling, and tournament registrations to ensure smooth operations.
- Handled phone inquiries, emails, and member communications in a professional and timely manner.
- Assisted coached and staff with administrative tasks, equipment organization and event coordination.
- Helped promote tennis programs through social media updates, flyers and newsletters.
Education
Bachelor of Arts - Communication Studies
University North Carolina Wilmington
Wilmington, NC05.2025
Skills
- Marketing communications
- Social media marketing
- Digital marketing strategy
- Canva
- Adobe software proficiency
- Microsoft Outlook, Microsoft Office Suite
Relevant Experience
Monnaluna, Florence, Italy 05/2024 - 07/2024
Intern
- Researched and identified optimal posting times for East Coast audiences, optimizing content scheduling and engagement strategies.
- Analyzed and monitored social media trends to enhance content strategy and boost brand visibility.
- Conducted competitive analysis of leading jewelry brands, providing strategic insight to refine marketing and positioning.
- Captured high-quality photos for social media, maintaining a cohesive and visually compelling brand aesthetic.
- Executed and coordinated a professional photo shoot, managing outfit selection, color schemes and poses to create a polished brand portfolio.
Involvement & Leadership
- Kappa Delta Sorority: Wilmington, NC
- Leadership Roles:
- Public Relations Assistant (2021-2022)
- Vice President of Finance (2022 – 2024)
Timeline
Agent Manager
Intracoastal Realty Corporation
05.2025 - Current
Receptionist and Social Media Coordinator
Delphine and James Salon
07.2024 - 03.2025
Tennis Receptionist and Assistant
Cape Fear Country Club
08.2022 - 09.2023
Bachelor of Arts - Communication Studies
University North Carolina Wilmington
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