Emalee Nightingale
Niceville,FL
Summary
Qualified sales associate with solid background as Sales Lead Keyholder. Demonstrated ability to drive sales growth and manage store operations effectively. Proven track record of mentoring team members and enhancing customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Lead Keyholder
Francesca's Boutique
05.2025 - 08.2025
- Supervised daily store operations and ensured compliance with company policies.
- Assisted in training new staff on product knowledge and customer service techniques.
- Collaborated with team members to execute promotions and visual merchandising strategies.
- Greeted customers and provided assistance with product selection.
Sales Lead Keyholder
Francesca's Boutique
05.2024 - 08.2024
- Led team to achieve sales goals through effective training and mentoring of new staff.
- Ensured high levels of customer satisfaction by providing personalized service and product recommendations.
Wait Staff Member
Boathouse Landing
05.2023 - 08.2023
- Delivered exceptional customer service, ensuring guest satisfaction and prompt resolution of inquiries.
- Collaborated with kitchen staff to streamline order processes and improve service efficiency.
- Developed strong relationships with regular customers to enhance their dining experience and loyalty.
Customer Service Cashier
Publix
02.2021 - 04.2023
- Processed customer transactions efficiently using POS systems to ensure accurate billing.
- Resolved customer inquiries and complaints promptly, enhancing overall shopping experience.
- Maintained clean and organized checkout area to promote a welcoming environment for customers.
- Assisted in training new cashiers on operational procedures and customer service standards.
Education
Bachelor of Science - Occupational Therapy
Southeastern University
Lakeland, FL05.2027
High School Diploma - undefined
Rocky Bayou Christian School
Niceville, FL05.2023
Skills
- Customer service
- Project management
- Team collaboration
- Occupational therapy practices
- Effective communication
- Employee training
- Problem solving
- Time management
Certification
CPR Certified 2024
Timeline
Sales Lead Keyholder
Francesca's Boutique
05.2025 - 08.2025
Sales Lead Keyholder
Francesca's Boutique
05.2024 - 08.2024
Wait Staff Member
Boathouse Landing
05.2023 - 08.2023
Customer Service Cashier
Publix
02.2021 - 04.2023
High School Diploma - undefined
Rocky Bayou Christian School
Bachelor of Science - Occupational Therapy
Southeastern University
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