EmaLee Benesh
El Jebel, Colorado
New Castle,CO
5
years of professional experience
1
Certification
Seeking to build my career by continuing to be a part of an essential and dynamic workforce where I can leverage my skills and experience for the purpose of growing professionally.
Work History
Administrative Assistant
8 Months- Managed accounts payable item processing to support accurate vendor payment processing.
- Prepared board packets for monthly board meetings to support board review and decision-making.
- Produced monthly water reports and analyzed data to support ongoing monitoring and reporting needs.
- Optimized office processes to improve daily workflow for operational continuity.
- Handled inbound calls from residents to support timely communication and issue resolution.
- Supported accounts receivable operations by updating account ownership, resolving past-due payments, and coordinating with title companies to maintain payment continuity.
- Managed monthly billing for water station users and evaluated finance charges for past-due water station accounts to support accurate account status.
- Used established rules and regulations to evaluate system development fees for new residential and commercial building projects.
- Processed semi-monthly payroll to support timely payroll operations.
- Submitted state and federal withholding taxes on an ongoing basis to maintain compliance.
- Managed monthly processing of 403(b) retirement remittances to support timely retirement contributions.
- Submitted and filed annual and quarterly state and federal forms to support compliance requirements.
- Administered new hire onboarding by collecting required documentation and entering new hires into all relevant systems to support smooth onboarding operations.
- Processed monthly reconciliations, maintained deposit and tax disbursement records, tracked Colorado Trust Fund deposits, and submitted required reporting to agencies.
- Managed processing of quarterly Colorado unemployment wages report to support ongoing unemployment operations.
- Compiled required documentation for yearly audit and assisted auditor with information needed to conduct audit procedures.
- Managed coordination with multiple agencies, including engineering attorney and CPA, to align daily task execution.
Clerk & Recorder, El Jebel, Colorado – Team Lead/Trainer
2 Years 7 Months- Assist in complex and intricate motor vehicle transactions that require additional research and analysis.
- Supported colleagues by offering guidance on complex motor vehicle and recording transactions. to my team members on complex motor vehicle and recording transactions.
- Delivered outstanding customer service and satisfaction by addressing all inquiries promptly.
- Remain knowledgeable and informed on legislative updates within Colorado laws & policies, as well as out of state laws & policies.
- Effectively research and utilize resources when presented with legislative changes and promptly communicate those changes to affected stakeholders.
- Proposed innovative ideas to streamline office processes, contributing to improved efficiency and productivity.
- Design desk aids, notes binders, and cheat sheets for motor vehicles and recording day to day processes that aid the team when introduced to new or unknown concepts.
- Acted as lead trainer and coach for onboarding new employees. in training and coaching new hires.
- Assisted in primary and general elections as an election supervisor at the El Jebel vote center.
- Engaged with multiple departments to ensure accurate information delivery to the community. with various departments to assist and provide accurate information to the general public.
Clerk & Recorder, Rifle/Glenwood Springs Colorado – Motor Vehicle Technician I & Temporary Election Technician
1 Year 7 Months- Delivered prompt customer service by assisting customers over the counter and phone, enhancing overall customer satisfaction.
- Provided customers with accurate information regarding motor vehicle processes and procedures in view of the periodic legislative updates and changes.
- Efficiently processed various documents including registrations, titles, and placards, ensuring accuracy.
- Maintained strict confidentiality of customer records.
- Used several computer and software applications for data entry, research and other office processes.
- Created strong work relationships with customers and coworkers by providing loyalty and excellent customer service.
- Fostered strong relationships with customers and coworkers through consistent loyalty and high-quality service.
- Participated in various forms of training regarding motor vehicle processes and procedures including fleets, inventory, bonds, and assigned VIN cases.
- Operated the Elections electronic SCORE system and handled ballot reception.
Waitress
10 Months- Greeted and accommodated guests, building positive experience from first interaction.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Established effective communication with guests, enhancing satisfaction.
- Delivered customer checks and securely processed credit cards as well as cash payments.
- Addressed customer concerns promptly, ensuring positive dining experiences.
- Exercised focus and concentration to keep track of tables and remember orders.
- Recommended menu items to customers, driving additional sales.
Education
GPA: 4.5 GPA
Diploma
GPA: 4.0 GPA
Associate of Applied Science - Accounting, Criminal Justice
- Major: Accounting
- Minor: Criminal Justice
Skills
Goal-oriented
Process Improvement
Punctual
Innovative
Calm under pressure
Adaptable and Flexible
Accountable
Strong Work Ethic
Team player
Cool Under Pressure
Goal-oriented
Progressive
Effective Communicator
Certification
QuickBooks Certifications
On Going
Timeline
Administrative Assistant
Mid Valley Metropolitan District
02.2026 - CurrentRead More
Clerk & Recorder, El Jebel, Colorado – Team Lead/Trainer
El Jebel, Colorado
03.2024 - CurrentRead More
Clerk & Recorder, Rifle/Glenwood Springs Colorado – Motor Vehicle Technician I & Temporary Election Technician
Rifle/Glenwood Springs Colorado
08.2022 - 03.2024Read More
Waitress
Shooters Grill
09.2021 - 07.2022Read More
Accellus Academy
Diploma
Read More
Colorado Mountain College
Associate of Applied Science from Accounting, Criminal Justice
Read More
Coal Ridge High School
Read More
References Upon Request
References Upon Request