Emaleigh Meador
Flat Rock,MI
Summary
Experienced with patient registration, insurance verification, and data management. Utilizes strong interpersonal skills to provide exceptional patient support and streamline admission processes. Knowledge of healthcare systems and compliance standards.
Overview
2027
2027
years of professional experience
Work History
Patient Access Representative
Corewell Health
Michigan
11.2022 - Current
- Coordinated patient appointment scheduling to optimize clinic workflow and increase patient satisfaction.
- Managed insurance verification processes to ensure accurate billing and reduce claim denials.
- Assisted patients with registration procedures and provided information on services offered by the health system.
- Maintained accurate electronic health records while ensuring compliance with HIPAA regulations.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
- Contributed to a positive work environment by fostering strong relationships among colleagues, promoting teamwork, and sharing best practices.
Janitor
Belleville Library
Belleville, MI
01.2018 - 09.2019
- Maintained cleanliness and organization of library facilities.
- Operated cleaning equipment, ensuring proper usage and safety protocols.
- Assisted in setup and breakdown of library events and programs.
- Restocked supplies, contributing to efficient operations within the library.
- Enhanced customer satisfaction by maintaining a welcoming environment throughout the library.
Sales Coordinator
Family First Construction
Howell, MI
2024 - 2024
- Coordinated project schedules and logistics for multiple construction projects.
- Assisted in preparation of sales proposals and client presentations.
- Maintained accurate records of sales activities and customer interactions.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
Education
Certified - Computer Applications
Dorsey College
Wayne, MI11.2002
High School Diploma -
Lincoln Consolidated
Ypsilanti, MI06.1997
Skills
- Customer service
- Insurance verification
- HIPAA compliance
- Patient registration
- Multitasking and organization
- Appointment scheduling
- Phone and email etiquette
- Healthcare systems navigation
- Strong empathy
Timeline
Patient Access Representative
Corewell Health
11.2022 - Current
Janitor
Belleville Library
01.2018 - 09.2019
Sales Coordinator
Family First Construction
2024 - 2024
Certified - Computer Applications
Dorsey College
High School Diploma -
Lincoln Consolidated