- Getting involved in local advocacy groups to promote positive change in the community
- Volunteer Work
- Homelessness Outreach
EMANI GREER
TEXARKANA
Summary
Dynamic professional with experience as a Substitute Teacher at Texarkana Arkansas School District, adept at fostering student engagement and managing diverse classroom environments. Proven ability in relationship building and critical thinking, enhancing learning outcomes and collaboration with educators. Strong customer service skills developed as a Sales Associate, driving brand loyalty and satisfaction.
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Substitute Teacher, K-12
Texarkana Arkansas School District
07.2024 - Current
- Delivered engaging lessons across diverse subject matters to facilitate student learning.
- Adapted instructional materials to meet varying student needs and learning styles.
- Managed classroom behavior effectively, fostering a positive learning environment.
- Collaborated with full-time teachers to support curriculum implementation and student assessments.
Call Agent
Roundstone Professional Services Group
04.2025 - 02.2026
- Managed high-volume inbound and outbound calls to ensure customer satisfaction.
- Resolved customer inquiries and complaints efficiently, enhancing service quality.
- Utilized CRM software to track interactions and maintain accurate records.
- Collaborated with team members to streamline call handling processes.
Sales Associate
Dillard's
02.2024 - 12.2025
- Provided exceptional customer service to enhance shopping experience and drive repeat business.
- Assisted customers in product selection, demonstrating extensive product knowledge and sales techniques.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkout operations.
- Managed inventory levels through regular stock assessments and effective merchandise placement strategies.
- Trained new staff on sales protocols, customer engagement, and store policies to enhance team performance.
- Resolved customer issues promptly, fostering positive relationships and enhancing brand loyalty.
Education
Education
Texarkana College
Texarkana, TX05-2028
Skills
- Classroom management
- Adaptable
- Relationship building and management
- Student engagement
- Customer service
- Critical thinking
- Problem resolution
Interests
Timeline
Call Agent
Roundstone Professional Services Group
04.2025 - 02.2026
Substitute Teacher, K-12
Texarkana Arkansas School District
07.2024 - Current
Sales Associate
Dillard's
02.2024 - 12.2025
Education
Texarkana College