EMANUEL RACHEL
Fort Worth,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Property Casualty Claims Adjuster(Virtual)
E.A Renfroe
06.2019 - 10.2023
- Worked productively in fast-moving work environment to process large volumes of claims.
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
- Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
- Reviewed and analyzed suspicious and potentially fraudulent insurance claims
- Directed claims negotiations within allowable limit of $60,000 and supported successful litigations for advanced issues
- Handled over 100 claims simultaneously
Associate Property Claims Examiner(Virtual)
E.A Renfroe
08.2018 - 03.2019
- Prepared summaries of damage, payments, and policy coverage.
- Examined claims forms and other records to determine insurance coverage.
- Clarified coverage of losses to policyholders and provided assistance in itemizing damages and finding alternative living arrangements..
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Received over 75 inbound calls daily
Warehouse Assoicate
Amazon
02.2016 - 08.2018
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Performed inventory control, such as counting, and stocking merchandise.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Education
Associate of Applied Science - Business Administration
2010
Skills
- Customer Service
- Computer Proficiency
- Multitasking Abilities
- Time Management
- Call Management
- Complaint Resolution
- Data Entry
- Problem-Solving Skills
Timeline
Property Casualty Claims Adjuster(Virtual) - E.A Renfroe
06.2019 - 10.2023
Associate Property Claims Examiner(Virtual) - E.A Renfroe
08.2018 - 03.2019
Warehouse Assoicate - Amazon
02.2016 - 08.2018
Saleam University - Associate of Applied Science, Business Administration
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