Emanuel Vargas
Dallas,Tx
Summary
Dynamic Member Service Representative with proven expertise at White Rock YMCA in enhancing member engagement and streamlining operations. Skilled in data entry and complaint handling, I excel in delivering exceptional customer service while maintaining confidentiality. Recognized for fostering a welcoming environment and effectively managing financial transactions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Member Service Representative
White Rock YMCA
01.2025 - Current
- Provided front-desk support including check-ins, answering calls, and responding to member inquiries with professionalism and efficiency.
- Managed daily administrative tasks such as data entry, account updates, and membership payments using CRM and POS systems.
- Maintained a welcoming and secure environment by monitoring access, enforcing policies, and assisting with facility safety protocols.
- Collaborated with program directors and facility staff to communicate updates and support member engagement.
Child Watch Attendant
White Rock YMCA
07.2023 - Current
Summer Camp K-8 Volunteer Sports Coach
Jubilee Park
06.2023 - Current
- 40 Summer Hours
Sales Associate
Autozone
02.2024 - 01.2025
- Responsible for assisting customers with their automotive needs by identifying and recommending the right parts for their vehicles.
- Providing expert product knowledge, processed transactions, and delivered excellent customer service, including light automotive installations.
Education
Bachelor of Arts - International Studesi
University of North Texas
Denton, TX05-2028
Skills
- Data entry
- Complaint handling
- Document processing
- Account management
- Financial transactions
- Multichannel communication
- Analytical thinking
- Computer skills
- Software navigation
- Customer data confidentiality
- Event coordination
- Front desk operations
- Database management
- Crisis response and policy enforcement
Certification
CPR Certified
References
References available upon request.
Timeline
Member Service Representative
White Rock YMCA
01.2025 - Current
Sales Associate
Autozone
02.2024 - 01.2025
Child Watch Attendant
White Rock YMCA
07.2023 - Current
Summer Camp K-8 Volunteer Sports Coach
Jubilee Park
06.2023 - Current
Bachelor of Arts - International Studesi
University of North Texas