Emari Wilson
Mount Dora,FL
Summary
Dynamic and dedicated professional with experience in customer service at Saga Fusion and U-Haul. Proven ability to excel in high-pressure environments while maintaining cleanliness and efficiency. Strong multitasking and team collaboration skills, enhancing guest experiences and improving service standards. Committed to delivering exceptional results through active listening and effective communication.
Overview
2
2
years of professional experience
Work History
House Cleaner
Myself
Lake County, FL
01.2025 - Current
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
Waitress/Hostess
Saga Fusion Sushi Bar
Mount Dora
06.2024 - 01.2025
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Facility Housekeeper
U-Haul International
01.2023 - 06.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Dispose of trash each day, or as necessary, to avoid waste buildup.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Free time consisted of helping other team members with their tasks, and customer service.
Education
Mount Dora High School
Mount Dora, FLSkills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Safe food handling
- Active listening
- Time management
Timeline
House Cleaner
Myself
01.2025 - Current
Waitress/Hostess
Saga Fusion Sushi Bar
06.2024 - 01.2025
Facility Housekeeper
U-Haul International
01.2023 - 06.2024
Mount Dora High School