Emaya Belknap
Ambitious and results-driven business professional with over five years of progressive experience in grocery retail, advancing to a Supervisor role in 2022 and recently assuming additional responsibility for cash office operations, including drawer counts and reconciliation. Proven ability to lead employees, support daily operations, maintain high standards of customer service, and handle responsibilities requiring accuracy, accountability, and attention to detail. Earned an Associate Degree in Business Administration in 2024 and currently completing the final course required to earn a Bachelor’s Degree in Business Administration from SUNY Oswego. Brings a strong combination of hands-on leadership experience, business education, and a commitment to professional growth, with the goal of continuing to advance into a management or business-focused career.
Work History
Night Manager/Cash Office Clerk
5 Years 7 Months- Executed opening and closing procedures to ensure operational efficiency.
- Administered cash office functions, ensuring precise counting, reconciling of cash drawers, and preparation of bank deposits.
- Received and processed incoming freight, efficiently unloading trucks and stocking merchandise while maintaining accurate inventory levels and organized sales-floor conditions.
- Facilitated efficient delegation of roles and tasks to optimize workflow.
- Managed cash, check, and credit transaction processing, maintaining high standards of accuracy and efficiency.
- Resolved customer questions about merchandise and pricing, ensuring clarity and understanding.
- Managed POS system operations to accurately itemize and finalize customer transactions.
- Managed incoming phone communications, delivering professional responses and facilitating call transfers or message taking as necessary.