Ember Lewis
Summary
I'm a board-certified Pharmacy Technician excited to bring several years of experience to growing team. Well-versed in all elements of medication dispensing, regulatory compliance, and drug inventory control. Highly proficient in building lasting relationships with patients and customers. I'm well known for my positive attitude and upbeat personality. I'm always willing to learn more and make it a goal to always stay productive, even if it's cleaning surfaces to keep the work area clean.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Valley Health Care Center
Milton, WV
11.2023 - Current
- Provided medication and other healthcare products to customers accurately and efficiently.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Verified accuracy of patient information on prescription orders.
- Maintained pharmacy inventory by restocking shelves with medications and supplies.
- Received verbal prescriptions from physicians or nurse practitioners via telephone, fax or electronic means.
- Processed third-party insurance claims for reimbursement of pharmaceuticals.
- Operated POS for mail outs, returns, ringing out, and delivery (deliver to other Valley sites that don't have a pharmacy)
- Communicate with doctors, nurses, insurance companies, and patients about medications, billing, and interactions.
- Contacted patients about medication adherence to keep them on track with daily and yearly adherence.
- Maintain pharmacy AWP by watching manufacturing pricing and keeping pharmacy profits at a plus/gain when possible.
- Work under pressure and diligently to fill scripts accurately and quickly.
- Continue to follow all pharmacy laws and regulations and continue knowledge of pharmacy by completing training and CE.
- CPR
Certified Pharmacy Technician
Walmart
Barboursville, WV
01.2023 - 11.2023
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Verified accuracy of patient information on prescription orders.
- Received verbal prescriptions from physicians or nurse practitioners via telephone, fax or electronic means.
- Administer vaccines.
- Discuss possible side effects, what to look out for, and what is common after vaccinations are given.
- Communicate with insurance companies, doctors' offices, patients, and other pharmacies for script clarification, claim assistance, billing information, and more.
- Suggest OTC meds.
- CPR training and certification.
- Input and intake new scripts via fax, e-script, paper, and electronic.
- Resolve insurance errors and use correct DUR and override codes.
- Use medical terminology and accurately depict ICD codes.
- Kept shelves up to date by removing any expired meds and ordering needed meds to keep stock level.
- Reconstitute powdered medications.
- Conducted compliance packaging of prescribed medications into unit dose containers.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Followed safety protocols when handling hazardous drugs or materials in accordance with OSHA standards.
- Resolved customer complaints regarding product quality or quantity issues.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Customer Service Cashier
Walmart
Spencer, WV
05.2020 - 08.2022
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Resolved customer complaints in a professional manner.
- Assisted customers with locating merchandise within the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Trained new cashiers.
- Answered or resolved any problems or questions that arose from cashier working the floor.
- Managed employees' schedule for their shift, making sure lunches and breaks were accounted for, and to-do jobs were complete.
Pharmacy Technician Trainee
Walmart
Spencer, WV
08.2021 - 12.2021
- Maintained patient profiles and medication records.
- Assisted pharmacists in filling prescriptions, counting pills and labeling bottles.
- Performed cashier duties such as accepting payments and issuing receipts.
- Verified insurance coverage for medications.
- Stocked shelves with pharmaceutical products.
- Received incoming shipments and checked accuracy of orders.
- Communicated effectively with other members of the health care team regarding medication orders and refills.
- Learn brand and drug generics, including their primary usage, mechanism of action, common side effects, and how to take them.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Learned the laws and regulations of a pharmacy including jobs of a technician and duties of a pharmacist.
Education
High School Diploma -
Roane County High School
Spencer, WV05-2021
Skills
- Problem-solving skills
- FDA compliance
- Drug Inventory Control
- Drug security
- Point of sale systems proficiency
- HIPAA
- Pharmacy operations
- Medication Dispensing
- Patient Counseling
- Quality assurance and control
- Prescription Verification
- Stocking medications
- Insurance Billing
- Insurance Verification
- Patient paperwork
Certification
- WV State Certified Pharmacy Technician
- PTCB Certification
- AED/CPR
- Stop the Bleed
- HIPPA
- Epic and Connexus trained
- Certified immunization tech
References
References available upon request.
Timeline
Certified Pharmacy Technician
Valley Health Care Center
11.2023 - Current
Certified Pharmacy Technician
Walmart
01.2023 - 11.2023
Pharmacy Technician Trainee
Walmart
08.2021 - 12.2021
Customer Service Cashier
Walmart
05.2020 - 08.2022
High School Diploma -
Roane County High School
- WV State Certified Pharmacy Technician
- PTCB Certification
- AED/CPR
- Stop the Bleed
- HIPPA
- Epic and Connexus trained
- Certified immunization tech
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