Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Emberlyn Boyce

Houston,TX

Summary

Results-driven Retail Sales Associate with a proven history of surpassing sales targets through personalized customer engagement. Expertise in understanding customer preferences has led to increased loyalty and satisfaction, while strong product knowledge ensures an optimal shopping experience. Recognized for effective communication and problem-solving skills, contributing to enhanced store layout for improved visibility and customer flow. Aiming to advance within the retail sector by leveraging skills in sales strategy development.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Just Energy
Houston, TX
09.2024 - 10.2025
  • Answered store and merchandise questions and led customers to wanted items.
  • Greeted and assisted customers with product selection, offering personalized shopping advice.
  • Participated in team meetings and training sessions.
  • Promoted special offers and discounts to encourage additional purchases.

Night Auditor

Residence Inn Marriott
Tomball , TX
01.2024 - 07.2025
  • Provided guidance to enhance employee competence and optimize productivity levels.
  • Monitored income and expenditures through business finance tools.
  • Ensured all established protocols were followed by front desk personnel during guest interactions.
  • Employed mathematical techniques to determine totals, ensure accuracy of figures, and address discrepancies in both physical and digital records.
  • Examined daily sales reports against past figures prior to submission to senior staff.
  • Conducted daily audits of transactions, balancing them before resetting register.

Crew Member Trainer

McDonald's
Houston, TX
02.2023 - 11.2023
  • Implemented tailored guidance techniques to support individual development.
  • Strengthened workplace morale by conducting routine personal check-ins with trainees.
  • Ensured precise handling of tools, promoting safe and efficient work environments.
  • Encouraged transparent communication across management and crew.
  • Planned and delegated group and individual work assignments to trainees.

Education

Certificate - Oil And Gas Management And Operations

San Jacinto College
Pasadena, TX
01-2023

High School Diploma -

Clear Lake High School
Webster, TX
05-2022

Skills

  • Client Support
  • Prioritization and Scheduling
  • Steady Disposition
  • Customer service
  • Effective Team Collaboration
  • Efficient Cargo Unloading
  • Responsive to Scheduling Changes
  • Problem-solving
  • Proficient Verbal and Written Communication

Affiliations

  • I love to listen to music.
  • Gaming keeps my mind active and productive.
  • I love working out helps my mind stay clear and positive.
  • Cooking is a passion of mine.
  • I love to cut hair and give people that small confidence boost.

Timeline

Retail Sales Associate

Just Energy
09.2024 - 10.2025

Night Auditor

Residence Inn Marriott
01.2024 - 07.2025

Crew Member Trainer

McDonald's
02.2023 - 11.2023

Certificate - Oil And Gas Management And Operations

San Jacinto College

High School Diploma -

Clear Lake High School
Emberlyn Boyce