Summary
Overview
Work History
Education
Skills
Timeline
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Seren Anderson Huggins

Brookline,MA

Summary

Experienced in customer-centric environments and knowledgeable in retail sales. Prioritizing quality service, I have a track record of boosting customer engagement and driving sales through personalized interactions. Adept at creating an authentic atmosphere and contributing to team dynamics, I adapt my exsisitng skills and acquire new ones to enhance overall company performance.

Overview

7
7
years of professional experience

Work History

Retail Sales Associate

Diversity Consignment
05.2023 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Sorted and selected clothing best suited for reselling
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Landscape Intern

Brookline Parks Department
05.2022 - 08.2023
  • Partook in manual labor that maintained flower and plant beds
  • Assisted maintain public green spaces to improve functionality and visual appearances
  • Expanded plant knowledge by researching appropriate species for specific site conditions, climates, and design themes.
  • Gained greater awareness of plant and green space upkeep to improve growth and health of plant life
  • Organized green spaces for event preparation
  • Assisted in trash collection and disposal of waste in public parks
  • Collaborated with team members to create visually appealing and functional outdoor spaces for clients.

Landscape Design Intern

James Carr Architect Firm
03.2019 - 08.2019
  • Generated plant inventory for designated spaces using excel
  • Hand drew landscape blueprint for assigned outdoor space
  • Translated hand drawing into digital form with the use of digital design programs
  • Enhanced landscape design proposals by incorporating sustainable and environmentally friendly practices.
  • Prepared comprehensive presentation materials to effectively communicate design concepts to clients
  • Utilized strong attention detail throughout entire design process ensuring all elements aligned client''s vision end result.
  • Researched local regulations and zoning requirements for accurate project compliance.
  • Worked closely with clients in materials and plantings selection and made suggestions on best options for environment.

Florist Assistant

Finesse Florist
09.2018 - 12.2018
  • provided responsibility to work independently throutout the day as well as open and close shop
  • Answered Phones and provided customer service
  • Maintained a clean and organized workspace, ensuring a safe and efficient work environment for all staff members.
  • Placed floral arrangements in refrigerated cases and arranged other merchandise on display fixtures.
  • Created custom flower arrangements and premade arrangements for in-store customers.
  • Supported head florist with daily tasks, improving overall efficiency and workflow within the store.
  • Recommended appropriate floral arrangements to match theme events and the individual

Education

Bachelor of Science - Earth Science- Geology

Bridgewater State University
Bridgewater, MA
05-2025

High School -

Brookline High School
Brookline, MA
01.2018

Skills

  • Client support
  • Collaborative teamwork
  • Effective problem resolution
  • Collaborative teamwork
  • Point of sale operation
  • Willingness to adjust work times
  • In-depth product knowledge
  • Professional phone communication
  • Conflict resolution
  • Policy and procedure adherence
  • Verbal and written communication
  • Consistent sales performance
  • Client-focused service

Timeline

Retail Sales Associate

Diversity Consignment
05.2023 - Current

Landscape Intern

Brookline Parks Department
05.2022 - 08.2023

Landscape Design Intern

James Carr Architect Firm
03.2019 - 08.2019

Florist Assistant

Finesse Florist
09.2018 - 12.2018

Bachelor of Science - Earth Science- Geology

Bridgewater State University

High School -

Brookline High School