EMILY AISNER
Elsa
Summary
Dynamic and results-driven professional with over 12 years of experience in retail sales, including 7 years in management roles, complemented by a background as a pharmacy technician and in the customer service industry. Strong commitment to exceptional effective team building, training capabilities and multitasking in fast-paced environments while leveraging knowledge in medical, science, and psychology fields. Eager to embrace new challenges and contribute to organizational success through dedication, problem-solving skills, and outstanding communication abilities.
Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Recent graduate with foundational knowledge in psychology and human behavior and hands-on experience gained through academic projects and internships. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
15
15
years of professional experience
1
1
Certification
Work History
RETAIL SALES ASSOCIATE
Tailored Brands
Plymouth, MA
11.2012 - 07.2025
- Assistant Manager II From 2013 - 2020
- Platinum Sales Club - February 2018
- Maintained organized merchandising displays to enhance the shopping experience for customers.
- Collaborated with team members to achieve sales goals and meet customer needs effectively
- Developed strong relationships with clients to understand their fashion needs and preferences
- Managed daily operations, sales and staff of high volume retail store
- Implemented successful merchandising strategies to drive store revenue and customer satisfaction
- Delivered exceptional customer service, enhancing shopping experiences and fostering loyalty.
- Managed inventory control, ensuring accurate stock levels and timely replenishment of merchandise.
PHARMACY TECHNICIAN
CVS/Pharmacy
Plymouth, MA
01.2015 - 01.2016
- Passed state certification test in July of 2016
- Proficient in dispensing prescriptions, maintaining accurate patient records, and assisting pharmacists
- Experienced in inventory management, and providing excellent customer service
- Ensured accuracy in medication dispensing and adhered to privacy regulations
- Operated cash register and processed transactions accurately for a busy pharmacy environment
- Processed prescription orders accurately and efficiently using pharmacy management software.
- Assisted pharmacists in preparing medications and ensuring proper labeling and packaging.
ASSOCIATE TRAINER
Panera Bread
Plymouth, MA
10.2010 - 01.2013
- Provided one-on-one coaching to team members to improve performance and enhance professional development
- Trained new employees on food safety standards and company policies
- Efficiently processed orders and payments in a fast-paced environment
- Maintained a clean and organized work station to ensure food safety
- Demonstrated strong teamwork skills by assisting colleagues during busy periods
- Developed and implemented training materials for new associates to enhance onboarding experience.
- Conducted hands-on training sessions to improve operational efficiency across multiple locations.
Education
Bachelor of Science - Psychology
Quincy College
Quincy, MA08.2026
Associate of Science - Natural Sciences
Quincy College
Quincy, MA05.2023
Skills
- Client support
- Customer-focused sales
- Consumer behavior analysis
- Retail operations oversight
- Team collaboration skills
- Strong attention to detail
- Understanding of drug interactions
- Medical terminology proficiency
- Confidentiality and HIPAA
- Pharmacology proficiency
- Specialized understanding of brain trauma
- Understanding of mental health issues
Affiliations
- Concussion Legacy Foundation - Ambassador
- Brain Injury Association of America - Member
Certification
- Certified Pharmacy Technician, Commonwealth of Massachusetts - June 2016 - July 2022
Languages
Spanish
Professional Working
Russian
Limited Working
Timeline
PHARMACY TECHNICIAN
CVS/Pharmacy
01.2015 - 01.2016
RETAIL SALES ASSOCIATE
Tailored Brands
11.2012 - 07.2025
ASSOCIATE TRAINER
Panera Bread
10.2010 - 01.2013
Bachelor of Science - Psychology
Quincy College
Associate of Science - Natural Sciences
Quincy College