EMEKA STEPHEN EZE
Miramar,FL
Summary
Experienced and results-driven professional seeking a challenging role with high responsibilities in a fast-paced setting. Collaborative leader with strength in relationship building and promoting an engaging work culture. Diverse skill set in general management, customer service, data entry accounting, and port surveillance to drive business success.
Overview
29
29
years of professional experience
Work History
Port Surveillance Officer
Guyana National Industrial Company Incorporated.
10.2016 - 12.2022
- Updated daily logs and produced reports outlining surveillance activities.
- Utilized well-developed interpersonal and communication talents to work well with upper management, and fellow team members.
- Supervised or trained team members
Manager
City Holiday Inn
01.2009 - 12.2015
- Fostered positive employee relationships to increase morale and retention.
- Designed and implemented effective system life cycle methodology for customer satisfaction.
- Trained, evaluated, and provided constructive feedback to employees, improving skills and performance.
- Managed marketing activities and concierge services to increase revenue and provide guests with quality assistance.
- Supervised the front desk team and addressed issues during shifts.
Oversaw daily operations, including staff scheduling and budget management.
Data Entry Officer
City Wide Internet Services
01.2008 - 12.2008
- Developed and maintained databases to store customer information.
- Scanned documents and saved them in a database to keep records of essential organizational information.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Compared transcribed data with source documents to detect and correct errors.
- Preserved customer confidence and protect operations by keeping information confidential.
- Completed data entry tasks with accuracy and efficiency.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Checked for accuracy by verifying data and records.
Private Tutorial Mathematics Teacher
Private Tutoring
01.2007 - 01.2008
- Utilized personalized learning plans to guide students to a deeper understanding of course material and learning styles.
- Led tutoring workshops and collaborated with parents to develop appropriate lessons.
- Leveraged technology, visual aids, and teaching methods to successfully engage and support a wide range of students in developing critical thinking skills and perseverance.
Dietary Attendant
Mavic Hospital and Maternity Home
01.2005 - 01.2006
- Participated in medical staff meetings and committees related to nutrition care, providing in-depth information on nutritional care to maximize health.
- Followed food safety regulations and monitored food safety and sanitation standards to ensure healthy menu choices and quality control.
- Maintained inventory of nutrition-related supplies and equipment, preserved dry storage areas, and served meals to residents in accordance with established schedules and dietary procedures.
Field Officer
Simple Enterprises Ltd
01.2000 - 01.2002
- Advertising and Distributors
- Reporting information about the company's products to obtain optimum effectiveness, assisting sales and marketing campaigns, maintaining prospect and customer information database, and assisting in generating awareness of products and professional programs.
Receivables Clerk
Step – in – Plaza
01.1998 - 01.2000
- Receiving, recording, reporting and maintaining the financial account of the company,perform other related duties.
- Safeguarded documents of accounts receivable and payments to enable tracking history and maintain accurate records.
Accounting Officer
EMEKA ABONE & CO (CHARTERED ACCOUNTANT)
01.1994 - 12.1996
- Research, record, and prepare financial accounts for organizations and businesses.
- Maintained integrity of general ledger and chart of accounts.
Education
Associate Degree in Health - PSYCHOLOGY/HIV & AIDS COUSELING & TESTING
American University of Peace Studies
Georgetown, Guyana 11.2009
Community Health Worker/ Personal Worker
Greenheart Medical University
Georgetown, GuyanaCertificate in Home/Child Care Nursing - undefined
Institute of Distance and Continuing, University of Guyana
Diploma - Computer Science & Accounting Planning And Admin.
National Institute For Education
High School Diploma -
St. Joseph College
07.1993
Skills
- Strong keyboarding and database skills, proficiency in Ms Office software, and experience with digital databases
- Skilled in conflict resolution, critical thinking, customer needs assessment and positive customer engagement
- Ability to analyze and resolve problems, organize and prioritize tasks, and manage time effectively
- Results-driven, goal-oriented, and focused on brand representation, staff scheduling, and team development
- Experience in auditing financial records, clerical support, data processing, documentation, and filing
- Proficient in team leadership, employee training, coaching and mentoring, social media platforms, and communication skills
- Strong social perceptiveness, teamwork and collaboration, and ability to work independently while following safety rules
Timeline
Port Surveillance Officer
Guyana National Industrial Company Incorporated.
10.2016 - 12.2022
Manager
City Holiday Inn
01.2009 - 12.2015
Data Entry Officer
City Wide Internet Services
01.2008 - 12.2008
Private Tutorial Mathematics Teacher
Private Tutoring
01.2007 - 01.2008
Dietary Attendant
Mavic Hospital and Maternity Home
01.2005 - 01.2006
Field Officer
Simple Enterprises Ltd
01.2000 - 01.2002
Receivables Clerk
Step – in – Plaza
01.1998 - 01.2000
Accounting Officer
EMEKA ABONE & CO (CHARTERED ACCOUNTANT)
01.1994 - 12.1996
Associate Degree in Health - PSYCHOLOGY/HIV & AIDS COUSELING & TESTING
American University of Peace Studies
Community Health Worker/ Personal Worker
Greenheart Medical University
Certificate in Home/Child Care Nursing - undefined
Institute of Distance and Continuing, University of Guyana
Diploma - Computer Science & Accounting Planning And Admin.
National Institute For Education
High School Diploma -
St. Joseph College
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