Laboratory Service Representative
Open To Work
Emeline Aguirre
North Peninsula Acupuncture
Oakland,CA
Work Preference
Job Search Status:
Open to work
Desired Job Title
Medical AssistantCustomer Service Representative
Minimum Desired Compensation
$45000/yr
1
Certification
22
years of professional experience
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs. Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Work History
Administrative Assistant
2 Years 1 Month- Assist physicians with patient examinations and treatments.
- Perform administrative duties such as answering phones, scheduling appointments, and maintaining medical records.
- Document patient care services by charting in patient and department records.
- Empower patients through informative and compassionate communication.
- Promptly address emergency situations by assessing patients and administering Basic Life Support protocols when necessary.
- Adapt Changing needs of fast-paced hospital environment.
- Greeted visitors, assessed needs and directed to appropriate personnel.
- Communicating to clients needs appropriate personnel to address concerns, resolve complaints and answer.
- Processing Insurance Patient
- Helping to clean patient rooms
- Billing and Coding
- Data Entry
- Computer Skills
Certified Nursing Assistant
1 Year- Performed 100% of resident care functions, including grooming, hygiene, collecting vitals sign, ROM, proper body alignment, and transportation to activities.
- Supervised resident care, built strong relationships, and reported any unusual condition, accident, or incidents to a team of 2 nurses.
- Made rounds of 10 assigned residents at the beginning of each shift and at least every hour
- Assigned in the orientation and training of 4 new CNA’s
- Patient safety and fall prevention.
- Team Collaboration and communication.
- Empathetic approach
- Electronic record keeping.
- Proper use of Personal Protective Equipment (PPE)
- Basic Life Support (BLS) or CPR Certification
OPERATION MANAGER
1 Year 2 Months- Proficient in cash handling and maintaining accurate financial transactions.
- Experienced in purchasing and managing inventory to meet customer demands.
- Skilled in providing excellent customer assistance and addressing inquiries over the phone.
- Detail-oriented in preparing daily sales reports to track performance and inventory levels.
SERVER/WAITRESS
7 Months- Verified customers' ages to ensure compliance with alcohol service regulations and refused service to intoxicated individuals.
- Took orders for food, wine, and appetizers from customers and suggested additional items to increase sales.
- Handled transactions and made accurate change using a cash register and Point of Sale (POS) system.
- Managed bar tabs and seamlessly transferred open tabs to the dining area, improving the workflow for the wait staff.
- Provided special accommodations and preferred seating to VIP customers.
- Successfully encouraged customers to upgrade from standard to premium brands, resulting in increased sales.
LEAD/SERVER/BARISTA
8 Years 4 Months- Prepared more than 50 mixed drinks and served wine, beer, and non-alcoholic beverages to an average of 35 customers per shift.
- Checked identification to ensure customers met the minimum age requirements for consuming alcoholic beverages.
- Managed transactions using a cash register and Point of Sale (POS) system, providing accurate change for cash payments.
- Verified the legal age of approximately 35 customers per day by checking their IDs.
- Ensured compliance with alcohol service regulations by confirming customers' ages and refusing service to intoxicated guests.
- Maintained a well-stocked bar with beer, wine, liquor, and other supplies.
- Successfully promoted and sold the latest products and drinks, resulting in an 80% increase in sales.
Education
High School Diploma
Angeles City wide
Computer Secretarial
Certified Nursing Assistant
Training Date 01/16/2024 End Training Date 3/05/2024
Skills
Health Care Compliance
Outstanding Customer Service
Vital Sign
Privacy and HIPPA Regulations Knowledge
Able to Stand 8 – 10 Hours
Medical Administration
Patient Care
Food Service
Excellent Judgement
Patient Advocacy
Food Preparation
Outgoing Personality
Certification
- California Nursing Assistant, Department of Public Health (CDHP), Sept 2023 - February 2026, California
- CPR and First Aid Certified, July 2023 - July 3025
Timeline
Administrative Assistant
North Peninsula Acupuncture
09.2024 - CurrentRead More
Certified Nursing Assistant
Pacifica Nursing Rehab Center
08.2024 - 08.2025Read More
OPERATION MANAGER
THE MOCHI DONUT SHOP
08.2023 - 10.2024Read More
SERVER/WAITRESS
SF UNCORK’ D
05.2012 - 12.2012Read More
LEAD/SERVER/BARISTA
EMPORIO RULLI
07.2004 - 11.2012Read More
Northern California Nursing Academy
Certified Nursing Assistant
Read More
Holy Angel University
Computer Secretarial
Read More
Holy Family Academy
High School Diploma
Read More