Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
Generic

Emelly Minota

Orlando,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Agua Bendita
Miami, FL
08.2023 - 02.2024
  • Built relationships with customers to encourage repeat business.
  • Developed promotional strategies to increase sales volume.
  • Created reports on sales trends, inventory levels, and financial data.
  • Conducted training sessions to orient new employees with the work environment.

Caregiver

Self Employed
Miami, FL
06.2019 - 09.2023
  • Maintained a secure environment for children entrusted to me.
  • Ensured children's academic progress by providing consistent assistance with homework and special assignments.
  • Implemented a nutrition-focused approach by preparing nutritious snacks for children.
  • Promoted language growth by actively conversing with the children about their daily routines.

Crew Member

Chipotle
Miami, FL
01.2023 - 05.2023
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Processed transactions using the point of sale (POS) system, handling cash and card payments accurately.

Sales Representative

Pandora
Miami, FL
08.2021 - 10.2022
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Merchandise Associate

TJX Companies
Miami, FL
02.2021 - 08.2021
  • Optimized sales floor layout to enhance customer flow and increase product visibility.
  • Completed updates to signage, marketing materials, and item price tags to reflect current promotions.
  • Actively monitored stock levels to ensure consistent availability of featured product.

Food Service Worker

Pura Vida Restaurant
Miami, FL
01.2021 - 06.2021
  • Memorized menu and offered discerning recommendations, remained steps ahead of managers' needs and desires, and accurately gauged level of interest in conversation and small talk.
  • Took orders, prepared foods, and processed payments in a full-service establishment.
  • Assisted cooks with meal prep tasks such as chopping vegetables or preparing sauces.

Education

High School Diploma -

Green Springs High School
Miami, FL
11.2022

CPR/AED And First Aid Certification -

ALISON
08-2024

Customer Service -

Oxford Home Study
06-2024

Caregiving Diploma -

ALISON
08-2024

Skills

  • Customer Service
  • Follows directions
  • Discipline understanding
  • Reliability
  • Conflict Resolution
  • Academic support
  • Point of Sale (POS) system operations
  • Multitasking and Organization
  • Product and service knowledge
  • Sales Strategies
  • Microsoft Office expertise
  • Upselling

Accomplishments

  • Received numerous referrals to other families due to exceptional reliability, affordable rate and positive reports.
  • Successfully managed more than $2000 in merchandise per day.
  • Consistently maintained high customer satisfaction ratings.

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Assistant Manager

Agua Bendita
08.2023 - 02.2024

Crew Member

Chipotle
01.2023 - 05.2023

Sales Representative

Pandora
08.2021 - 10.2022

Merchandise Associate

TJX Companies
02.2021 - 08.2021

Food Service Worker

Pura Vida Restaurant
01.2021 - 06.2021

Caregiver

Self Employed
06.2019 - 09.2023

High School Diploma -

Green Springs High School

CPR/AED And First Aid Certification -

ALISON

Customer Service -

Oxford Home Study

Caregiving Diploma -

ALISON

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Emelly Minota