Emely Almanzar Inoa
Kissimmee,FL
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Tots and Teens Pediatrics
05.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Obtained client medical history, medication information, symptoms, and allergies.
Medical Assistant
Hill Orthopedic Clinic
12.2022 - 05.2024
- Room patients/ triage- taking vitals and detailed patient histories, relaying the information to the doctor and recording into EMR system
- Answer calls, faxes, emails
- Assist physicians with minor in- office procedures and injections
- Assist the doctor sending prescriptions and dispensing medication in- house
- Protect patient's right by maintaining confidentiality of personal and financial information
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
Call Center Representative
Medusind
05.2022 - 10.2022
- Offer solutions to customers concerns by following internal database prompts and scripts
- Answer high volume inbound calls
- Exceed established call metrics, while ensuring customer satisfaction
- Verify insurance information to ensure an accurate billing process
Shift Manager
McDonald's
08.2019 - 02.2022
- Preparing customer orders accordingly
- Ensuring compliance food safety guidelines
- Trained and mentored new hires
- Managed cash drawers
- Documented daily production data, updated logs and schedules
Education
Certified Medical Assistant -
National Healthcareer Association
Kissimmee, FL04-2024
Medical Assistant Diploma -
Florida Technical College
Kissimmee, FL01.2022
Skills
- HIPAA compliance
- OSHA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
Timeline
Medical Assistant
Tots and Teens Pediatrics
05.2024 - Current
Medical Assistant
Hill Orthopedic Clinic
12.2022 - 05.2024
Call Center Representative
Medusind
05.2022 - 10.2022
Shift Manager
McDonald's
08.2019 - 02.2022
Certified Medical Assistant -
National Healthcareer Association
Medical Assistant Diploma -
Florida Technical College
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