Emely Aviles Morales
Snellville,GA
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Thunderstorm Gutters LLC
2020.03 - 2022.08
- Dealt with customer service by answering customer complaints and questions.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Translated English and Spanish.
- Handled tool inventory.
Education
Bachelor of Science - Chemistry
Georgia Gwinnett College
Lawrenceville, GA05.2028
Grayson High School
05.2024
Skills
- Adaptable
- Bilingual (Spanish/English)
- Time Management
- Communication
- Customer service skills
- Critical thinking
- Customer Service
- Customer Support
- Problem Resolution
- Team Collaboration
- Customer Complaint Resolution
- Product Knowledge
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Associate
Thunderstorm Gutters LLC
2020.03 - 2022.08
Bachelor of Science - Chemistry
Georgia Gwinnett College
Grayson High School
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