Emely Cordero
Denver,CO
Summary
Results driven automotive professional with experience in dealership sales, administrative support, and call center operations. Skilled in customer relationship management, lead generation, contract processing, and delivering exceptional client service. Proven ability to manage high call volumes, support management teams, and close deals while maintaining strong organizational efficiency.
Overview
3
3
years of professional experience
Work History
Sales Associate
John Elway Cadillac Of Park Meadows
Lone Tree, Colorado
07.2025 - Current
- Negotiated and closed deals efficiently
- Built strong customer relationships
- Explained financing options and warranty packages to prospective buyers.
- Assisted customers in selecting vehicles that met their needs and preferences.
- Maintained producict knowledge
- Conducted follow-ups with customers to strengthen relationships and encourage referrals.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Processed vehicle documentation and ensured accurate completion of paperwork.
- Met monthly sales numbers
- Closed deals
Administrative Assistant
John Elway Cadillac Of Park Meadows
Lone Tree, Colorado
04.2025 - 07.2025
- Coordinated appitments and supported sales team
- Handled incoming calls and customer inquiries
- supervised and supported front desk
- Coordinatrd between sales and fincance
- Maintained office supplies inventory by checking stock to determine inventory level.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Handled incoming correspondence, including emails, phone calls, and mail distribution.
Call Center Team Lead
Zynex Medical
Lone Tree, CO
01.2023 - 04.2025
- Processed billing and insurance claims, ensuring compliace with HIPPA.
- Answered a high voulume of calls.
- Record metrics on new patients and leads.
- Led and coached a team to consistently exceed performance and KPI's
- Resolved esclated cusotmers concerns, while mentaining high satisfaction ratings
- Ensured compliance with company standards
- Improved team efficiency and productivity.
Education
High School Diploma -
Smoky Hill High School
Colorado05.2022
Skills
- Deal closing
- Customer relationship management
- Product knowledge
- Paperwork processing
- Sales reporting
- Team collaboration
- Appointment scheduling
- Customer support
- multi tasking in fast paced environments
- professional communication
- monthly sales target achievement
- Experience operating a computer and navigating software applications
- Comfortable performing repetitive tasks with consistency and accuracy
- Ultimate team player
- Excellent follow up habits and relationship management skills
- Continuous Learning & Professional Development
- Embraces New Challenges & Responsibilities
- Strategic Planning
- Strong computer skills and comfort with multiple software systems
- Prior medical office experience
Timeline
Sales Associate
John Elway Cadillac Of Park Meadows
07.2025 - Current
Administrative Assistant
John Elway Cadillac Of Park Meadows
04.2025 - 07.2025
Call Center Team Lead
Zynex Medical
01.2023 - 04.2025
High School Diploma -
Smoky Hill High School