Emely Estrada Garcia
Dickinson,ND
Summary
Energetic and personable hospitality professional with experience as a bartender, server, and beverage cart attendant in high-volume environments. Known for providing exceptional customer service, building strong guest relationships, and maximizing sales through effective upselling. Brings additional business management experience as a former trucking company owner, with strengths in operations, multitasking, communication, and financial administration.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work History
Bartender
Maverick’s Saloon
Dickinson, North Dakota
12.2024 - Current
- Mixed cocktails according to standard recipes and customer preferences.
- Maintained cleanliness and organization of bar area during service hours.
- Assisted in training new bartenders on drink preparation techniques and customer service.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Bar Server
Pheasant Country Golf Course
South Heart, North Dakota
09.2024 - Current
- Provided excellent customer service in a fast-paced bar environment.
- Maintained cleanliness and organization of the bar area and serving stations.
- Prepared and served a variety of beverages to members and guests.
- Assisted in stocking supplies and managing inventory levels efficiently.
- Handled cash transactions accurately while operating the register system.
- Engaged with patrons to create a welcoming and friendly atmosphere.
- Followed health and safety regulations to ensure compliance at all times.
- Performed closing duties such as restocking items, cleaning work areas, cashing out registers and locking doors at end of shift.
- Greeted customers in a friendly and professional manner.
Owner & Operations Manager
Trippy Transport LLC
Killdeer, North Dakota
06.2020 - 05.2024
- Owner and managed a multi-truck operation, overseeing over-the-road operations for 5 trucks
- Oversaw daily operations of transportation services, addressing diverse client needs effectively.
- Coordinated logistics and route planning to enhance delivery schedules.
- Supervised a team of drivers, ensuring compliance with safety regulations.
- Managed invoicing and financial oversight, ensuring accurate billing, timely collections, and operational cash flow.
Education
Medical Assistant
Pima Medical Institute
Las Vegas, NV 02.2013 - 12.2013
Uintah High School
Vernal, UTSkills
- Sales techniques
- Customer Service Excellence
- Inventory and Cash Handling
- Relationship management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Bartender
Maverick’s Saloon
12.2024 - Current
Bar Server
Pheasant Country Golf Course
09.2024 - Current
Owner & Operations Manager
Trippy Transport LLC
06.2020 - 05.2024
Medical Assistant
Pima Medical Institute
02.2013 - 12.2013
Uintah High School