Emely Frias
Alvarado,TX
Summary
Dynamic Team Leader with a proven track record at Whataburger Unit 1377, enhancing team productivity and customer satisfaction through effective problem-solving and exceptional communication. Skilled in multitasking and fostering a collaborative environment, I excel in aligning team goals with organizational objectives, significantly improving service standards.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Leader
Whataburger Unit 1377
01.2024 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Education
Alvarado High School
1301 S Parkway Drive Alvarado, TexasSkills
- Problem-solving
- Attention to detail
- Complex Problem-solving
- Analytical thinking
- Goal setting
- Safety processes and procedures
- Cash handling
- Flexible schedule
- Issue resolution
- Verbal and written communication
- Deadline management
- Task delegation
- Multitasking
- Multitasking Abilities
- Organizational skills
- Active listening
- Teamwork
- Reliability
- Problem-solving abilities
- Effective communication
- Safety
- Relationship building
- Teamwork and collaboration
Certification
- ServSafe Food Handler's Certification
Languages
Spanish
Native or Bilingual
Timeline
Team Leader
Whataburger Unit 1377
01.2024 - Current
Alvarado High School
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