Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Cashier
Open To Work

Emely Gonzalez

Penitas,TX

Summary

Dynamic and dedicated professional with extensive experience in customer service at Dds Discount. Proven ability to enhance customer satisfaction through effective conflict resolution and attention to detail. Skilled in cash register systems and product restocking, consistently fostering team collaboration to achieve sales targets and maintain a welcoming store environment.

Overview

2026
2026
years of professional experience

Work History

Cashier

Dds Discount
2025 - Current
  • Operated cash register, processing customer transactions efficiently.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Handled cash, credit, and electronic payments accurately during shifts.
  • Assisted customers with product inquiries and provided excellent service.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.

Stocker

Amazone
04.2025 - 07.2025
  • Organized stock inventory using warehouse management systems for efficient retrieval.
  • Restocked shelves promptly to ensure product availability and optimal customer experience.
  • Maintained cleanliness and safety standards in the stocking area, adhering to company policies.
  • Assisted in training new team members on proper stocking procedures and safety protocols.
  • Collaborated with team members to streamline stocking processes, enhancing overall efficiency.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Maintained effective team member communication.
  • Reduced out-of-stock situations with regular monitoring of product levels on sales floor.

Cashier

Churches Chicken
03.2024 - 10.2024
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Learned company policies and procedures to deliver consistent service quality.
  • Resolved minor customer issues effectively, promoting positive shopping experiences.
  • Participated in training sessions to develop product knowledge and operational skills.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

Science Education

La Joya High School
La Joya, TX
05.2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Cash register systems
  • Product restocking
  • Conflict resolution
  • Product knowledge
  • Refunds and exchanges
  • Merchandise restocking
  • Attention to detail

Work Preference

Job Search Status

Open to work

Work Type

Full TimePart Time

Location Preference

On-SiteRemoteHybrid

Salary Range

$104000/yr - $200000/yr

Timeline

Stocker

Amazone
04.2025 - 07.2025

Cashier

Churches Chicken
03.2024 - 10.2024

Cashier

Dds Discount
2025 - Current

Science Education

La Joya High School

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Emely Gonzalez