Emely Guerrero
Brooklyn,USA
Summary
Dynamic professional with a versatile background in customer service, event management, and sales. Demonstrates strong communication skills and a keen attention to detail, ensuring seamless operations and enhanced guest satisfaction. Excels in team collaboration and problem-solving, contributing to positive work environments and successful outcomes.
Overview
2024
2024
years of professional experience
4
4
years of post-secondary education
Work History
Event Server
Manhatta
Manhattan
10.2022 - 03.2023
- Executed service steps efficiently, maintaining urgency and enhancing guest satisfaction.
- Anticipated and responded to guest needs, ensuring a seamless event experience.
- Communicated effectively with team and management, ensuring smooth service operations.
- Maintained cleanliness and proper appearance of event venues, adhering to high standards.
- Completed setup and breakdown tasks reliably, contributing to event success.
Cashier/bartender/ prep cook
Tacocina
Brooklyn
08.2022 - 10.2022
- Managed cash transactions and prepared food and beverages with accuracy andefficiency.• Maintained cleanliness and compliance with Department of Health regulations.• Provided attentive service in a fast-paced environment, supporting high guestsatisfaction.• Collaborated effectively with team members to ensure smooth operations
Sales associate
Fabco shoes
Brooklyn
01.2021 - 12.2021
- Welcoming customers: Making customers feel welcome when they arrive at the store.
- Answering questions: Having a high level of product knowledge to help customers find what they need.
- Making recommendations: Suggesting products based on customers' needs and explaining their benefits and uses.
- Processing payments: Operating cash registers and packaging goods for customers.
- Helping with returns: Assisting customers with refunds and exchanges.
- Maintaining the store: Restocking shelves and keeping the floor looking good.
- Managed cash register, prepared drinks, and food, ensuring excellent customer service.
- Maintained high standards of cleanliness and compliance with DOH regulations.
- Enhanced guest satisfaction through attentive service and quality food preparation.
- Demonstrated effective multitasking in a fast-paced environment.
- Contributed to a positive work atmosphere and team collaboration.
Barista
Cha Cha Matcha
Brooklyn, NY
- Prepared and served a variety of matcha beverages to customers.
- Maintained cleanliness and organization of the work area and equipment.
- Assisted customers with menu selections and provided product recommendations.
Education
High school diploma -
Progress high school for professional careers
Brooklyn 09.2016 - 06.2020
Skills
- Customer service
- Team collaboration
- Cash handling
- Problem-solving
- Attention to detail
- Shelf restocking
- Product knowledge
- Cash register operation
- Guest satisfaction
- Communication Skills
- Menu Knowledge
Languages
Spanish, Expert
Timeline
Event Server
Manhatta
10.2022 - 03.2023
Cashier/bartender/ prep cook
Tacocina
08.2022 - 10.2022
Sales associate
Fabco shoes
01.2021 - 12.2021
High school diploma -
Progress high school for professional careers
09.2016 - 06.2020
Barista
Cha Cha Matcha