Emely Gutierrez
Philadelphia,PA
Summary
Dynamic professional with a proven track record in customer service and sales, notably at Golden Jewelry. Excelled in fostering client relationships and mentoring junior staff to surpass sales goals. Expert in cash handling and demonstrating empathy towards customer needs. Skilled in team collaboration and leveraging industry insights for targeted promotions. Achievements include significantly enhancing sales team success through strategic training and effective negotiation with vendors.
Overview
2
2
years of professional experience
Work History
Cashier
Restaurant Depot
08.2024 - 10.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Sale and Promotion
Golden Jewelry
06.2024 - 07.2024
- Contributed to a collaborative work environment by actively participating in team meetings, sharing insights, and supporting colleagues in their efforts to achieve company goals.
- Improved overall sales team success by providing ongoing training, coaching, and mentoring to junior staff members.
- Cultivated strong relationships with key stakeholders throughout the organization to ensure alignment on objectives, expectations, and deliverables related to sales promotions initiatives.
- Negotiated favorable terms with vendors for promotional materials, ensuring cost-effective marketing solutions without compromising quality or effectiveness.
- Developed a comprehensive understanding of client needs through thorough analysis of industry trends and competitor offerings to provide tailored promotion solutions that drive results.
Cashier
Latino Multiservice
03.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Passaic High School
Passaic, NJ06.2022
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cash Register Operation
- Refunds and exchanges
- Reliability and punctuality
- Time management skills
- Active Listening
- Team Collaboration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Restaurant Depot
08.2024 - 10.2024
Sale and Promotion
Golden Jewelry
06.2024 - 07.2024
Cashier
Latino Multiservice
03.2023 - 01.2024
Passaic High School
Similar Profiles
Elanda DareusElanda Dareus
Cashier Floor Supervisor at Restaurant DepotCashier Floor Supervisor at Restaurant Depot
Patricio ArpiPatricio Arpi
Supervisor at Restaurant DepotSupervisor at Restaurant Depot
Joseph TongatuaJoseph Tongatua
Scooter Driver at Restaurant DepotScooter Driver at Restaurant Depot