Emely Guzman
Providence,RI
Summary
Outgoing Wireless Sales Associate offering Number years of expertise in fast-paced retail environments. Skillful in promoting sales and answering questions regarding calling plans and technology. Committed to maintaining customer satisfaction and achieving sales goals. Solid team player with positive attitude and in-depth knowledge of communications industry.
Overview
9
9
years of professional experience
Work History
Mobile Expert
T-Mobile
10.2015 - Current
- Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
- Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
- Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
- Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
- Increased customer satisfaction by providing expert advice on mobile devices and plans.
- Boosted sales performance with personalized recommendations tailored to each customer''s unique needs.
Private Nanny
Private
10.2018 - 10.2019
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Education
High School Diploma -
The Met
325 Public St Providence Rhode Island 0290506.2015
Skills
- Offline storage techniques
- Mobile Device Management
- Cross-platform Proficiency
- Mobile Security Best Practices
- Real-time communication features
- Customer Service
- Strong Communication and Interpersonal Skills
- Cash Handling
- Relationship Building
- Creative Thinking
- Sales and Promotions
- Organization
- Problem-Solving
Internships
-Butler Hospital
-Crayons and Lollipops Daycare
Languages
Spanish
Native or Bilingual
Timeline
Private Nanny
Private
10.2018 - 10.2019
Mobile Expert
T-Mobile
10.2015 - Current
High School Diploma -
The Met
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