Emely Leon
San Tan Valley,AZ
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Del Taco
1842 S Signal Butte Rd, Mesa, AZ, 85209
08.2020 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
Senior Waiter
Robson Reserve At Sun Lakes
9508 E Riggs Rd, Sun Lakes, Az 85248
01.2022 - 07.2022
- Enhanced customer satisfaction by providing efficient and attentive service during busy shifts.
- Increased repeat business with personalized recommendations for menu items and daily specials.
- Mentored junior waitstaff to improve their skills and maintain a high standard of service, resulting in a more cohesive team.
- Streamlined table turnover times by efficiently managing guest payments and assisting with bussing duties when necessary.
- Maintained accurate inventory levels for all front-of-house supplies, reducing waste and saving costs.
- Contributed to the development of seasonal menus by offering suggestions based on customer feedback and trends.
- Oversaw private events, ensuring proper setup, service execution, and guest satisfaction throughout the occasion.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Managed food resources, memorized orders, and coordinated customer service.
- Bussed and reset tables to keep dining room and work areas clean.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Greeted new customers, discussed specials, and took drink orders.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Education
High School Diploma -
San Tan Foothills High School
Queen Creek, AZ05.2023
Skills
- Employee Performance Evaluations
- Creative thinking
- Customer Service
- Cost Reduction
- Team Motivation
- Money Handling
- Fast learner
- Goal setting
- Time management
- Inventory management
Languages
Spanish
Timeline
Senior Waiter
Robson Reserve At Sun Lakes
01.2022 - 07.2022
Assistant Manager
Del Taco
08.2020 - Current
High School Diploma -
San Tan Foothills High School