Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emely Leon

San Tan Valley,AZ

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Del Taco
08.2020 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.

Senior Waiter

Robson Reserve At Sun Lakes
01.2022 - 07.2022
  • Enhanced customer satisfaction by providing efficient and attentive service during busy shifts.
  • Increased repeat business with personalized recommendations for menu items and daily specials.
  • Mentored junior waitstaff to improve their skills and maintain a high standard of service, resulting in a more cohesive team.
  • Streamlined table turnover times by efficiently managing guest payments and assisting with bussing duties when necessary.
  • Maintained accurate inventory levels for all front-of-house supplies, reducing waste and saving costs.
  • Contributed to the development of seasonal menus by offering suggestions based on customer feedback and trends.
  • Oversaw private events, ensuring proper setup, service execution, and guest satisfaction throughout the occasion.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Managed food resources, memorized orders, and coordinated customer service.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Greeted new customers, discussed specials, and took drink orders.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.

Education

High School Diploma -

San Tan Foothills High School
Queen Creek, AZ
05.2023

Skills

  • Employee Performance Evaluations
  • Creative thinking
  • Customer Service
  • Cost Reduction
  • Team Motivation
  • Money Handling
  • Fast learner
  • Goal setting
  • Time management
  • Inventory management

Languages

Spanish

Timeline

Senior Waiter

Robson Reserve At Sun Lakes
01.2022 - 07.2022

Assistant Manager

Del Taco
08.2020 - Current

High School Diploma -

San Tan Foothills High School

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Emely Leon