Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Emely Morales

Miami

Summary

Accomplished Head Cashier at Home Depot with a proven track record in enhancing customer satisfaction and streamlining checkout processes. Excelled in training and leading teams, boosting productivity by implementing effective cashier training and multitasking strategies. Skilled in customer service and cash handling, consistently delivering results beyond expectations.

Overview

4
4
years of professional experience

Work History

Head Cashier

Home Depot
03.2022 - 09.2024
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
  • Assisted customers by answering questions and fulfilling requests.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
  • Led cashiers and associates in providing thoughtful customer service.

Cashier

Burlington
05.2020 - 05.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

High School Diploma -

Miami Senior High School
Miami, FL

Skills

  • Customer Service
  • Positive Attitude
  • Time management strength
  • Store opening/closing procedures
  • Team Leadership
  • Training and coaching
  • Workplace Safety
  • Refunds and exchanges
  • Customer Relations
  • Punctual and Reliable
  • Cashier training
  • Cash Handling
  • Multi-tasking skill

Accomplishments

  • Trained new hires on sales and service techniques.

Languages

Spanish
Native or Bilingual

Timeline

Head Cashier

Home Depot
03.2022 - 09.2024

Cashier

Burlington
05.2020 - 05.2021

High School Diploma -

Miami Senior High School

Similar Profiles

  • SARAH MOREIRA

    SARAH MOREIRASARAH MOREIRA

    District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot

  • Carmen Monterrosas

    Carmen MonterrosasCarmen Monterrosas

    OVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home ImprovementOVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home Improvement

  • Jerimy Smith

    Jerimy SmithJerimy Smith

    HDIS Senior Design Consultant at Home Depot Home ServicesHDIS Senior Design Consultant at Home Depot Home Services

  • DeMarius Holmes Jr.

    DeMarius Holmes Jr.DeMarius Holmes Jr.

    Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC

  • Ignacio Onofrio

    Ignacio OnofrioIgnacio Onofrio

    Aftercare Teacher at Doral Academy Elementary Charter SchoolAftercare Teacher at Doral Academy Elementary Charter School

CREATE PROFILE
Emely Morales