Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emely Perez

San Diego,CA

Summary

Currently a student at California State Polytechnic University, Pomona, majoring in Biology with a minor in Plant Ecology. Actively seeking employment with a reputable organization to foster professional and personal growth. Possesses a strong passion for science and continuous learning, complemented by reliability, patience, and attention to detail.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Driver

Stiiizy
03.2024 - Current
  • Delivered exceptional customer service by professionally and courteously addressing client inquiries and concerns, achieving a 98% customer satisfaction rate. Successfully managed the transportation of over $10,000 worth of merchandise daily, consistently meeting on-time delivery targets.
  • Managed the delivery of various cannabis products, including flower, concentrates, and edibles, maintaining accurate inventory records and ensuring product integrity throughout transit.

Benefits Specialist

Special Service for Groups Inc.
08.2023 - 01.2024
  • Responsible for representing clients for SSI/SSDI benefits based on their disability due to mental illness
  • Focused on benefit issues through regular meetings with clients and with intensive follow-up
  • Assisting in all BACUP activities including but not limited to facilitating groups, dealing with benefit issues and other issues of concern to those in recovery from mental illness, including co-occurring and dual diagnosis.

Overnight technician

Friendly House
08.2023 - 09.2023
  • Responsible for ensuring client safety at all times
  • Performing UA's, Vitals, and CIWAS/COWS
  • Observing client self-administering medications
  • Inputting client medications
  • Recording information on bestnotes application
  • Conducting intakes as well as discharges.

Front of house manager

PSY Street Kitchen
07.2022 - 08.2023
  • Responsible for demonstrating wonderful customer service
  • Keeping the work-station tidy
  • Multitasking
  • Working Back and front end simultaneously
  • Scheduling and packaging orders
  • As well as training new employees and taking a leadership role.

Recovery Specialist

The Encino
01.2023 - 03.2023
  • Responsible for managing 6-12 detox/residential clients at a time
  • Communicating effectively with other staff through Microsoft 365 to ensure clients receive the care needed
  • Conducting intakes
  • Taking vitals every shift and conducting rounds every 30 minutes in order to ensure client safety
  • Using Kipu in order to file client information as well as note down vital information.

Account Manager

Horizon Enterprise
04.2022 - 07.2022
  • Responsible for managing several client accounts where their satisfaction was the top priority, Worked approx 60 hours a week
  • Was a top distributor for the company as well as was very attentive to my clients
  • Ensured a desirable experience for our customers
  • Conducted informative meetings as well as was able to help train other employees reach their potential in distribution and client satisfaction.

Inspirational Manager

Victory Starts Now
07.2021 - 04.2022
  • Responsible for managing a house of 16-32 clients
  • Worked closely with case managers to create groups for client enrichment
  • Ensuring safety at all times
  • Provided support for new employees
  • Worked 56-70 hours a week as needed
  • Completed tasks given as well as helped coworkers that needed assistance with clients or tasks
  • Was assigned a house that had preexisting little supervision and was able to create a home-like environment with better work ethic and positivity.

IP Job Coach

Social Vocational Services
10.2020 - 06.2021
  • Trained clients to do their tasks at work
  • Gave needed feedback for clients to grow
  • Helped with payroll
  • Created good relationships with all clients
  • Created professional relationships with my coworkers
  • Worked closely with case managers in order to create an individualized plan for our clients to succeed.

Education

Biology: Botany Major BS (soon) -

California State Polytechnic University Pomona
Pomona, CA

High School Diploma -

Susan Miller Dorsey
Los Angeles, CA
01.2017

Skills

  • Time Management
  • Organizational skills
  • Communication skills
  • Multitasking
  • Problem solving
  • Training
  • Facilitation
  • Reliable
  • Detail oriented

Certification

  • First Aid
  • CPR
  • Narcan

Timeline

Driver

Stiiizy
03.2024 - Current

Benefits Specialist

Special Service for Groups Inc.
08.2023 - 01.2024

Overnight technician

Friendly House
08.2023 - 09.2023

Recovery Specialist

The Encino
01.2023 - 03.2023

Front of house manager

PSY Street Kitchen
07.2022 - 08.2023

Account Manager

Horizon Enterprise
04.2022 - 07.2022

Inspirational Manager

Victory Starts Now
07.2021 - 04.2022

IP Job Coach

Social Vocational Services
10.2020 - 06.2021

Biology: Botany Major BS (soon) -

California State Polytechnic University Pomona

High School Diploma -

Susan Miller Dorsey

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Emely Perez