Emely Quinones
Lehigh Acres,FL
Summary
Bilingual, Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Very compassionate about my work. Ability to multitask, stay focused and succeed.
Overview
4
4
years of professional experience
Work History
Chiropractic Assistant
Palm Beach Physical Medicine
West Palm Beach, FL
11.2025 - Current
- Assisted patients with scheduling appointments and managing front desk operations.
- Provided support during patient evaluations and treatment sessions, ensuring comfort and understanding.
- Educated patients on treatment plans, exercises, and preventative care strategies.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Input patient data into computer system using ChiroSoft and checked information for accuracy.
- Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Performed electric muscle stimulation, massage, and mechanical traction.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted chiropractor during patient exams to implement treatment plans quickly.
Front Desk Receptionist
Renaser ABA Therapy
West Palm Beach, FL
11.2024 - 10.2025
- Managed front desk operations, ensuring smooth daily workflow and guest satisfaction.
- Coordinated appointment scheduling and patient intake processes to enhance operational efficiency.
- Data entry
- Verifying therapist note's
- Inventory order/Stock
- New Patient paper work
- Insurance verification
front desk
ABA Therapy Agency
West Palm Beach, Fl
10.2023 - 11.2024
- Maintained accurate records of all authorizations, denials, appeals and other related paperwork
- Assisted in the development of authorization procedures for providers and staff members.
- Reviewed and processed prior authorization requests from healthcare providers to determine eligibility for services.
- Facilitated communication with providers regarding authorization status, payer requirements and coverage criteria
- Monitored insurance companies websites for updates to policies or new guidelines applicable to authorizations processes + Researched and resolved any discrepancies between provider documentation and insurance company requirements
- Advised providers on submission of correct information for timely processing of authorization requests.
- Collaborated with internal departments such as billing office and patient access to ensure accuracy of information submitted for authorizations requests.
Home Health Aide
Home Health services
west palm beach, fl
01.2023 - 06.2023
- Assisted with personal care activities, such as bathing, dressing and grooming
- Provided companionship and monitored health condition of clients
- Assisted in ambulation and exercise routines for clients.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Administered medications as instructed by physician or nurse practitioner.
- Reported any changes in the client's physical or emotional condition to supervisor immediately
- Monitored vital signs such as temperature, pulse rate, blood pressure
- Recorded daily notes about client conditions, treatments provided and progress made.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
Front desk
Home Health Services office
west palm beach, fl
02.2022 - 11.2022
- Reviewed medical records to assess eligibility of patients for home health services.
- Provided education to family members about home health services available for their loved ones.
- Verified insurance eligibility for patients and entered information into the system.
- Ensured accurate data entry of patient demographics, insurance details, and authorization numbers.
- Assisted in resolving any discrepancies between submitted claims and insurance requirements.
- Provided guidance to front desk staff on how to obtain proper authorizations from insurers.
- Reviewed medical records to ensure accuracy of diagnosis codes prior to submitting claims.
- Maintained up-to-date knowledge of all changes in insurance plans, regulations, and procedures.
Education
High School -
seminole ridge community high school
05.2022
Skills
- Appointment scheduling
- Medical terminology
- Insurance verification
- CPR certification
- Data entry efficiency
- Patient care
- Payment collection
- Professionalism and ethics
- Medical billing
- Insurance verification expertise
- Patient education
- Vital sign monitoring
- Vital signs documentation
- Office support
- Updating medical records
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Chiropractic Assistant
Palm Beach Physical Medicine
11.2025 - Current
Front Desk Receptionist
Renaser ABA Therapy
11.2024 - 10.2025
front desk
ABA Therapy Agency
10.2023 - 11.2024
Home Health Aide
Home Health services
01.2023 - 06.2023
Front desk
Home Health Services office
02.2022 - 11.2022
High School -
seminole ridge community high school