Emerald Phillips

• -Responded to and handled customer complaints and inquiries in a timely manner.
• Maintained a polite and professional telephone manner.
• Developed personal organization and multitasking skills in a fast-paced environment.

Competent Well-Care Health knowledgeable about behavioral health program requirements, support strategies and skill-building techniques. Focused on helping clients improve wellbeing and functioning by preventing substance abuse and improving confidence. Hardworking, reliable and dedicated. Diligent program support professional well-versed in evaluating behavioral and physical needs of clients. Documenting daily activities and special incidents while effectively managing client needs, assisting with treatment coordination and supporting program operations. Skilled Mental Health Technician with Supported numerous patients in large residential treatment facility and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results. Dedicated Well-Care Health with impressive mental health expertise and delivered exceptional patient support in community-based treatment facility and contributed to many patients' status improvements. Superb communications skills and compassionate nature enabled positive outcomes in challenging environment. Energetic professional performs assessments, monitors behavior and helps develop treatment plans. Proven ability to collaborate with multidisciplinary teams to meet patient needs. Offers skills in task prioritization and task management. Patient-focused Well-care Health offers strong background in psychiatric care. Excels in recordkeeping, time management and patient observation. Delivers top-notch care to patients with mental or emotional disturbances. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

• Reno, NV
• Sparks, NV

• Work style: Reliability, Completed, 07/2023
• Forklift safety, Completed, 10/2023
• Cleaner fit, Proficient, 01/2024
• Administrative assistant/receptionist, Completed, 12/2023
• Warehouse safety, Completed, 07/2023
• Retail customer service, Completed, 08/2023
• Sales skills, Completed, 07/2023