Emerald Pigg
MP Global
Palmyra,IN
9
years of professional experience
Detail-oriented professional experienced in optimizing workflows and implementing effective training programs. Recognized for strong analytical thinking and customer service skills, consistently driving team performance and resolving operational challenges.
Work History
Supervisor
2 Years 5 Months- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Trained new staff on operational procedures and best practices for optimal performance.
- Implemented process improvements that enhanced productivity and reduced downtime.
- Coordinated inventory management, ensuring timely replenishment of supplies and materials.
- Monitored team performance, providing feedback to enhance skill development and morale.
- Developed training materials to standardize onboarding processes for new employees.
- Assisted in resolving operational issues by identifying root causes and recommending solutions.
- Ensured compliance with company policies and regulatory requirements through regular audits.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
Team Lead
1 Year 4 Months- Led team to improve production efficiency through streamlined workflows and process enhancements.
- Mentored junior staff, fostering skill development and promoting a collaborative work environment.
- Facilitated problem-solving sessions, empowering team members to contribute innovative solutions effectively.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Established team priorities, maintained schedules and monitored performance.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Security Guard
1 Year 2 Months- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular inspections of facility to identify potential hazards or security breaches.
- Responded promptly to alarms and incidents, coordinating with law enforcement.
- Responded promptly to alarms and incidents, coordinating with law enforcement when necessary.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.
Floor Manager
11 Months- Implemented process improvements that increased operational efficiency and reduced downtime.
- Oversaw daily operations, ensuring optimal workflow and resource allocation across teams.
- Trained and mentored staff, fostering a collaborative environment to enhance team performance.
- Coordinated inventory management, ensuring accurate stock levels and timely replenishment of supplies.
- Developed and maintained scheduling systems to optimize staff coverage during peak hours.
- Managed team of 15 employees to maintain smooth-running operations of shop floor.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Oversaw supply restocking, area cleaning, and product organization.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Boosted employee morale by recognizing outstanding performances, resulting in higher productivity levels.
- Coordinated with other departments to ensure seamless workflow across all areas of the plant operation.
Quality Control Inspector
3 Months- Conducted inspections of materials and finished products for quality compliance.
- Utilized measuring tools and equipment to verify product specifications.
- Collaborated with production teams to address quality issues promptly.
- Documented inspection results to maintain accurate records and traceability.
- Developed and implemented inspection checklists to enhance efficiency.
- Analyzed defect trends to identify areas for process improvement initiatives.
- Led root cause analysis sessions to resolve recurring quality problems effectively.
- Inspected incoming and outgoing materials for accuracy and quality.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Shipping Clerk
2 Months- Coordinated logistics with carriers to optimize transport routes and costs.
- Managed shipping schedules to ensure timely delivery of products.
- Oversaw inventory control processes, maintaining accurate stock levels.
- Trained new staff on shipping procedures and safety protocols.
- Analyzed shipping data to identify trends and improve operational efficiency.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Implemented process improvements that reduced shipping errors significantly.
Overnight Stocker
8 Months- Collaborated with team members to efficiently unload and stock inventory during overnight shifts.
- Monitored inventory levels and communicated restock needs to maintain optimal product availability.
- Trained new staff on stocking procedures and safety protocols to ensure compliance and efficiency.
- Organized merchandise on shelves to enhance product visibility and accessibility.
- Assisted in conducting regular audits of stock levels, ensuring accuracy and accountability in inventory records.
Education
High School Diploma
- Honor Roll 2010-2014
- Honoree of Academic Excellence.
- 3.7 GPA
- Ranked in Top 20% of class
- Extracurricular Activities: Basketball
- Theatre Member
Skills
Staff management
Results-oriented
Quality control
Waste reduction
Attention to detail
Process improvement
Analytical thinking
Process optimization
Verbal and written communication
Goal oriented
Timeline
Supervisor
MP Global
02.2024 - 07.2026Read More
Team Lead
Mp Global Products
10.2022 - 02.2024Read More
Security Guard
Marengo Warehouse
03.2019 - 05.2020Read More
Floor Manager
Taylor Communications
03.2018 - 02.2019Read More
Quality Control Inspector
Taylor Communications
12.2017 - 03.2018Read More
Shipping Clerk
Taylor Communications
10.2017 - 12.2017Read More
Overnight Stocker
Walmart
02.2017 - 10.2017Read More
Crawford County Jr. Sr. High School
High School Diploma
Read More