Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Emerson Combe

Urbandale

Summary

Dynamic and results-driven professional with extensive experience at Glen Oaks Country Club, excelling in customer service and event setup. Proficient in point of sale operations and food safety, I consistently enhance guest satisfaction and streamline order processing, ensuring memorable experiences for patrons while maintaining a high standard of service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Midland Hills Country Club
Roseville
08.2024 - Current
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Stayed informed about daily specials, new menu items, promotions.
  • Maintained a polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Followed health safety guidelines when preparing and serving food products.
  • Set up tables in between patrons to reduce wait times.
  • Greeted guests and provided menus.

Pool Server

Glen Oaks Country Club
West Des Moines
06.2024 - Current
  • Transmitted orders to bar and kitchen staff by recording customer choices on POS system or notepad.
  • Prepared for busy periods by restocking stations and maintaining clean work areas.
  • Answered questions about menu items and provided recommendations when requested.
  • Resolved guest complaints to maintain complete customer satisfaction.

Swim Instructor

Glen Oaks Country Club
West Des Moines
05.2024 - Current
  • Instructed participants in proper stroke techniques to encourage self-reliant swimming.
  • Explained safety rules and procedures regarding activities to patrons and guests to inform and educate.
  • Encouraged students to build confidence in and out of water by making swimming fun.
  • Updated records of attendance, skill levels achieved, and other relevant information for each student.

Banquet Server

Glen Oaks Country Club
West Des Moines
09.2023 - Current
  • Cleared away used plates and utensils following end of meal service.
  • Replenished buffet lines with fresh foods as needed.
  • Replenished beverages throughout meal service as needed.
  • Arranged place settings with clean tablecloths, napkins, and tableware to prepare for incoming guests.
  • Greeted guests upon arrival and provided assistance throughout the event.
  • Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.

Lifeguard

Glen Oaks Country Club
West Des Moines
04.2023 - Current
  • Maintained constant surveillance of patrons in the swimming area at all times.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Used training and medical supplies to examine injured people and administer first aid.
  • Alerted patrons of storm conditions and directed them to exit the water immediately during severe local weather.

Lifeguard

Ankeny Aquatics Center
Ankeny
05.2021 - 08.2022
  • Used training and medical supplies to examine injured people and administer first aid.
  • Maintained constant surveillance of patrons in the swimming area at all times.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Responded quickly to medical emergencies in the pool area.
  • Cleaned, brushed, and vacuumed the pool to keep it clean.
  • Assisted with swim lessons for guests and members of the facility.
  • Performed emergency rescues when necessary.

Education

High School Diploma -

Waukee Northwest
Waukee, IA
04-2024

Some College (No Degree) - Architecture

University of Minnesota
Minneapolis, MN

Skills

  • Point of sale operation
  • Menu knowledge
  • Food safety
  • Order processing
  • Customer service
  • Event setup
  • Time management
  • Food handling
  • Order management

Affiliations

  • Waukee Aspiring Professional Experience: Architecture and Engineering, Spring 2023
  • Waukee High School cross country
  • Northwest High School soccer
  • VSA Rush GA girls soccer team

Certification

  • Shallow Water Lifeguarding (up to 5ft) with CPR/AED for Professional Rescuers and First Aid
  • Water Safety for Parents and Caregivers

Timeline

Server

Midland Hills Country Club
08.2024 - Current

Pool Server

Glen Oaks Country Club
06.2024 - Current

Swim Instructor

Glen Oaks Country Club
05.2024 - Current

Banquet Server

Glen Oaks Country Club
09.2023 - Current

Lifeguard

Glen Oaks Country Club
04.2023 - Current

Lifeguard

Ankeny Aquatics Center
05.2021 - 08.2022

High School Diploma -

Waukee Northwest

Some College (No Degree) - Architecture

University of Minnesota

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