Emerson Hotchkiss
Binghamton
Summary
Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Bank Teller
Nbt bank
Binghamton
07.2025 - Current
- Processed customer transactions accurately and efficiently.
- Maintained cash drawer integrity through regular balancing.
- Assisted customers with account inquiries and service requests.
- Educated clients on banking products and services available.
- Resolved customer issues promptly to enhance satisfaction levels.
- Collaborated with team members to improve service delivery.
- Adhered to security protocols during cash handling procedures.
- Supported branch operations by organizing paperwork and records.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Performed cash handling duties including counting currency, coins and checks.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Explained bank services, financial products and applicable fees to customers.
- Provided assistance to other tellers during peak business hours as needed.
Cashier
Kimberly Klubek is
Maine
05.2023 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained organized cash drawer and balanced funds at shift end.
- Assisted customers with product inquiries and provided excellent service.
- Handled returns and exchanges according to company policies.
- Collaborated with team members to ensure smooth store operations.
- Resolved customer complaints professionally and promptly.
- Performed inventory checks and restocked merchandise as needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Kept the checkout area clean and organized throughout the shift.
Education
Chenango Valley Highschool
Binghamton, NYSkills
- Customer service
- Cash handling
- Transaction processing
- Team collaboration
- Problem resolution
- Time management
- Communication skills
- Attention to detail
- Banking software
- Risk management
- Conflict resolution
Certification
- OSHA certified
Timeline
Bank Teller
Nbt bank
07.2025 - Current
Cashier
Kimberly Klubek is
05.2023 - Current
Chenango Valley Highschool