Emersyn Brookman
Keene,VT
Overview
3
3
years of professional experience
Work History
Office Assistant
Vermont Natural Ag Products
01.2024 - Current
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
Front Desk Receptionist
Vermont Sun
02.2023 - 05.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Developed strong working relationships with team members, fostering a positive work environment.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Maintained a clean and organized environment on the customer floor.
Dining Hall Staff Member
Middlebury College
10.2021 - 05.2023
- Restocking the salad bar and serving areas throughout the serving period.
- Maintain a clean and sanitary stock of dishes, utensils and surfaces.
- Answering college students questions as needed, and maintaining an accurate count of students served and cash collected.
- Collaborated with team members to coordinate seamless event setups and breakdowns for special occasions.
- Enhanced dining experience by providing exceptional customer service to patrons.
- Trained new employees on dining hall procedures, promoting consistency and adherence to standards across the team.
- Managed inventory levels by accurately tracking supplies and promptly reporting shortages.
- Maintained cleanliness and organization of dining hall, ensuring a safe and pleasant environment for guests.
Education
Bachelors of Science in Nursing - Nursing
Keene State College
Keene, NH05-2028
High School Diploma -
Middlebury Union High School
East Middlebury, VT06-2024
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- Resourceful
- Excel spreadsheets
- Professional and mature
- Document management
- Scheduling
- Filing and data archiving
- Documentation and reporting
- Invoice processing
Timeline
Office Assistant
Vermont Natural Ag Products
01.2024 - Current
Front Desk Receptionist
Vermont Sun
02.2023 - 05.2024
Dining Hall Staff Member
Middlebury College
10.2021 - 05.2023
Bachelors of Science in Nursing - Nursing
Keene State College
High School Diploma -
Middlebury Union High School