Emery Mott
Tucson,AZ
Summary
Hardworking Bartender with experience in large-scale fine dining and high volume establishments. Committed to upholding highest standards of customer service and engaging with patrons on a personal level. Well-versed mixologist with diverse menu of memorized specialty and classic cocktails.
Overview
13
13
years of professional experience
Work History
Lead Bartender
Hotel Congress
09.2019 - Current
- Worked in The Cup café restaurant as a bartender and server.
- Learned dozens of unique specialty cocktails and created daily specials.
- Handled high volume late-night bartending in both The Cup and Club Congress.
- Maintained a balanced cash drawer at all times.
- Promoted to Lead Bartender within three years.
- Trained and mentored junior bartenders on drink preparation techniques and customer interaction.
Bartender
Arizona Inn
08.2017 - 09.2019
- Trained to be a bartender: passed alcohol and wine knowledge exams, pour accuracy tests, and wine presentation trials.
- Learned how to operate within a fine dining environment, including appropriate language use and general etiquette guidelines.
- Operated a cash drawer and learned how to balance a bank at the end of shifts.
- Handled high-volume event bartending such as weddings, conferences, and political fundraisers.
Communications Assistant
CaptionCall
05.2013 - 08.2017
- Helped open the original CaptionCall center in Tucson. Started with the first cohort of 30 employees and left when there were well over 300.
- Dictated telephone calls for Deaf and Hard-of-Hearing individuals.
- Learned to operate within a corporate system. Completed onboarding, training, and privacy courses specific to FCC regulations.
- Passed regular speed and fluency exams, including information retention and memory recall tests.
Education
Bachelor Of Science - Sign Language Interpretation
William Woods University
Fulton, MO05.2017
Associate Of Applied Science - Sign Language Interpretation
Pima Community College
Tucson, AZ05.2014
Skills
- Liquor, Beer and Wine Knowledge
- Responsible Alcohol Service
- Classic Cocktails
- Cash Handling
- Hospitality service expertise
- Menu Memorization
- New hire training
- Attending multiple customers
- Fluent in American Sign Language
Timeline
Lead Bartender
Hotel Congress
09.2019 - Current
Bartender
Arizona Inn
08.2017 - 09.2019
Communications Assistant
CaptionCall
05.2013 - 08.2017
Bachelor Of Science - Sign Language Interpretation
William Woods University
Associate Of Applied Science - Sign Language Interpretation
Pima Community College