Summary
Overview
Work History
Skills
Timeline
Generic

Emery Stuck

Honolulu

Summary

Energetic and personable professional with extensive experience in customer service, food and beverage preparation, and sales. Proven ability to build rapport with guests, provide excellent dining and beverage service, and work efficiently as part of a team. Passionate about creating positive, memorable guest experiences.

Overview

11
11
years of professional experience

Work History

Flight Attendant

United Airlines
Honolulu
03.2023 - Current
  • Provide exceptional customer service to passengers on domestic and international flights, ensuring comfort and satisfaction throughout the journey.
  • Prepare and serve a variety of food and beverages, including alcoholic and non-alcoholic options, to passengers, adhering to proper safety and service protocols.
  • Handle credit card transactions for onboard purchases, maintaining accuracy and accountability.
  • Communicate clearly with passengers and crew, managing requests, and resolving issues quickly.
  • Ensure passenger safety by conducting safety demonstrations and managing emergency situations with confidence and professionalism.

Floating Leasing Agent

AMLI Residential
Dallas
06.2021 - 03.2023
  • Provided excellent customer service daily to current and future residents.
  • Assisted current residents with answering and solving any questions or concerns they had with their home.
  • Continued to follow-up with prospects that were interested in our property and gave them my best advice on why our property would meet all their needs.
  • Completed leasing packages for all rentals and maintained 85%+ occupancy rate; quickly processed denial letters to inform prospective applicants of application rejection.
  • Assist in the preparation of marketing material for outreach to include newsletters, market surveys and resident activities.
  • Assist with managing the day-to-day operations of the apartment community.

Assistant Community Manager

Kairoi Residential
San Antonio
02.2020 - 05.2021
  • Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management and internal collaboration.
  • Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention.
  • Oversaw Five-person team with effective morale-building strategies, cutting-edge training and motivational coaching on established practices, standards, and requirements.
  • Received and processed resident payments and updated system accounts with latest information.
  • Liaised with diverse community agencies to serve as client advocate and provide continuity of care.

Sales Associate

Tecovas
San Antonio
06.2019 - 04.2020
  • Processed product returns and assisted customers with other selections.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements, and specifications.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.

Sales Associate

Kendra Scott
San Antonio
09.2014 - 09.2019
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Maintained records related to sales, returns and inventory availability.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.

Skills

  • Strong Communicator
  • Prioritization
  • Dependable
  • Client service-oriented
  • Food service
  • Conflict resolution
  • Sales techniques
  • Teamwork and cooperation

Timeline

Flight Attendant

United Airlines
03.2023 - Current

Floating Leasing Agent

AMLI Residential
06.2021 - 03.2023

Assistant Community Manager

Kairoi Residential
02.2020 - 05.2021

Sales Associate

Tecovas
06.2019 - 04.2020

Sales Associate

Kendra Scott
09.2014 - 09.2019

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Emery Stuck