Emi Mott
Olympia,WA
Summary
Energetic cocktail server known for high productivity and efficient task completion. Possess specialized skills in customer service, beverage knowledge, and sales techniques. Excel in communication, teamwork, and adaptability, ensuring seamless service delivery in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Cocktail Server
Surf Bar
Honolulu, HI
11.2024 - 04.2025
- Monitored guest consumption of alcohol and intervened as needed according to established guidelines.
- Presented menus and specials, answering questions regarding ingredients and preparation.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Provided exceptional service to high volume of daily customers.
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Sales Associate
Plato's Closet
Honolulu, HI
09.2021 - 07.2024
- Prioritized and organized tasks to efficiently accomplish service goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Sales Associate
Purple Peacock
Tacoma, WA
08.2020 - 12.2020
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Greeted customers and provided exceptional customer service.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Fast Food Worker
Dairy Queen Grill & Chill
Tacoma, WA
02.2020 - 08.2020
- Communicated effectively with fellow staff members regarding customer complaints or feedback.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Kept customer and food preparation areas clean and well-organized.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Followed all health department guidelines for safe food handling practices.
Education
Bachelor of Arts - Biology
University of Hawaii At Manoa
Honolulu, HI12-2024
Associate of Arts - General Studies
Tacoma Community College
Tacoma, WA06-2021
High School Diploma -
Stadium High School
Tacoma, WA06-2021
Skills
- Customer service
- Problem-solving capacity
- Continuous improvement
- Professionalism
- Multitasking capacity
- Hygiene practices
Timeline
Cocktail Server
Surf Bar
11.2024 - 04.2025
Sales Associate
Plato's Closet
09.2021 - 07.2024
Sales Associate
Purple Peacock
08.2020 - 12.2020
Fast Food Worker
Dairy Queen Grill & Chill
02.2020 - 08.2020
Bachelor of Arts - Biology
University of Hawaii At Manoa
Associate of Arts - General Studies
Tacoma Community College
High School Diploma -
Stadium High School
Similar Profiles
Emily LowranceEmily Lowrance
Team Member at Surf BarTeam Member at Surf Bar
Asher McClellanAsher McClellan
Food Service Worker at Surf BarFood Service Worker at Surf Bar
Camdyn BennettCamdyn Bennett
Team Member at Surf BarTeam Member at Surf Bar
Oceana EastmanOceana Eastman
Barista at Evergreen EspressoBarista at Evergreen Espresso
Tobiah HullTobiah Hull
Class A CDL Driver at Provisioners WarehouseClass A CDL Driver at Provisioners Warehouse