E Michelle George
Mechanicsville,VA
Summary
Resourceful Service Center Supervisor known for high productivity and efficient task completion. Specialize in team leadership, customer service excellence, and operations management. Excel in communication, problem-solving, and adaptability, ensuring seamless service delivery and enhanced team performance.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Service Center Supervisor
Credit Union Service Company of Virginia, LLC
Highland Springs, VA
07.1998 - Current
- Acting manager in the absence of the Service Center manager.
- Contact for atm service calls afterhours.
- Insuring ATM machine is balanced weekly, properly supplied, and process any ATM cards left by members.
- Serve as primary contact for member's questions and/or problems relating to teller activity.
- Assist in the hiring of staff.
- Process members request for cancellation order in Virginia service center issued checks
- Assist members with financial transactions in lobby and drive thru areas by following the service center operating policies.
- Sales of money orders and teller checks.
- Balancing all individual work daily, including cash drawer, checks received, checks disbursed, transfers and miscellaneous items sold.
- Answering telephone
- All other duties as assigned
Education
High School Diploma -
Henrico Highschool
Henrico, VA06-1989
Skills
- Staff training
- Motivation
- Staff supervision
- Payroll
- Service quality assurance
- Safety trained
- Document processing
Affiliations
- Spending time with my family
- Taking my dog on walks
- Reading
Certification
- Notary Licenses
Timeline
Service Center Supervisor
Credit Union Service Company of Virginia, LLC
07.1998 - Current
High School Diploma -
Henrico Highschool
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