Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Online Digital Shopper
Walmart
St Louis, MO
11.2022 - Current
Greeted customers and provided excellent customer service.
Provided detailed product information to customers.
Assisted in selecting items according to customer preferences.
Determined the best delivery methods based on order size and destination.
Maintained accurate records of orders, returns, exchanges and payments.
Developed strategies to increase sales and improve customer experience.
Assistant Manager
Little Ceasars
St Louis, MO
08.2020 - 10.2021
Assisted in the development of operational strategies to ensure efficient and productive operations.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Developed a system for tracking inventory and ordering supplies as needed.
Managed customer service inquiries and complaints in a timely manner.
Resolved conflicts between team members in an effective manner.
Maintained up-to-date knowledge of company products and services.
Organized training sessions for new hires to familiarize them with the workplace environment.
Supervised daily operations including scheduling shifts, assigning duties.
Served as a liaison between staff members and senior management personnel.
Organized schedules, workflows and shift coverage to meet expected business demands.