Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emilea LaRock

Plattsburgh,NY

Summary

Hard-working, high energy individual looking to obtain a position in your establishment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Store Support Lead

Kohls Department Store
Plattsburgh, NY
02.2023 - Current
  • Implemented process improvements to enhance team productivity and customer satisfaction.
  • Coordinated inventory management and replenishment to maintain optimal stock levels.
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Operated pallet jacks to transport materials efficiently within warehouse.
  • Trained new staff on safety protocols and operational procedures to enhance team performance.
  • Operated warehouse equipment to accurately pick and prepare orders for shipment.
  • Developed and implemented creative visual displays to enhance customer engagement and drive sales.

Front Desk Associate

The Lincklaen House
Cazenovia, NY
08.2022 - 11.2022
  • Maintained cleanliness and organization of front desk area.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Took reservations over phone, in person and via computer for guests and provided confirmation information.
  • Collected room deposits, fees and payments.

Banquet Server

1000 Island Harbor Hotel
03.2022 - 06.2022
  • Arranged linens and table settings according to seating plan and event theme.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Maintained event cleanliness during service by promptly clearing dishes after each course.
  • Served appetizers, delivered entrees and refilled beverages for banquet guests.
  • Prepared serving and appetizer trays and set tables at diverse events.

Receptionist

A New Attitude Hair Salon
05.2018 - 12.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Responded to inquiries from callers seeking information.

Education

Carthage Central High School
Carthage, NY
06.2022

Skills

  • Computer Proficiency
  • Visitor and Customer Relations
  • Multitasking and Prioritization
  • Positive Attitude and Energetic
  • Courteous and Professional
  • Reliable and Punctual
  • Attention to Detail

Certification

  • CPR Training - September 2021
  • Certified Babysitter February 2017

Timeline

Store Support Lead

Kohls Department Store
02.2023 - Current

Front Desk Associate

The Lincklaen House
08.2022 - 11.2022

Banquet Server

1000 Island Harbor Hotel
03.2022 - 06.2022

Receptionist

A New Attitude Hair Salon
05.2018 - 12.2021

Carthage Central High School