Emilee Allen
Odessa,TX
Summary
Developed valuable administrative skills in fast-paced office setting, looking to transition into new field. Excel at managing schedules, coordinating communications, and handling confidential information. Seeking to leverage these transferable skills in dynamic and challenging new role.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Office Assistant
L&W Diesel Services
Odessa, TX
05.2025 - Current
- Assisted in maintaining organized filing systems for efficient document retrieval.
- Coordinated inventory management, ensuring adequate supplies for office functions.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Utilized office software to document interactions and maintain accurate records.
- Collaborated with team members to improve communication and streamline operations.
- Supported administrative tasks, including filing and data entry, enhancing workflow productivity.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Responded to inquiries from callers seeking information.
- Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
Server
Odessa Country Club
Odessa, TX
06.2024 - 03.2025
- Provided exceptional customer service, ensuring guest satisfaction through attentive and friendly interactions.
- Assisted in food and beverage service, accurately taking orders and delivering items to tables promptly.
- Maintained cleanliness and organization of dining areas, contributing to a welcoming atmosphere for patrons.
- Collaborated with kitchen staff to ensure timely preparation and delivery of meals during peak hours.
- Managed cash and credit transactions efficiently, maintaining accurate financial records throughout shifts.
- Contributed to menu knowledge by participating in tastings, improving recommendations for guests seeking guidance.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Associate of Science - Nursing
Odessa College
Odessa, TX05-2027
High School Diploma -
Permian High School
Odessa, TX05-2025
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- File organization
- Organizing and categorizing
- Verbal communication
- Resourceful
- Prioritizing work
- Mail handling
Accomplishments
- Managed inventory and office budgeting for supplies for busy office of 21 employees.
Certification
Certified Nursing Assistant through the Xcellerated Nurse Aide Training in Odessa, TX
Timeline
Office Assistant
L&W Diesel Services
05.2025 - Current
Server
Odessa Country Club
06.2024 - 03.2025
Associate of Science - Nursing
Odessa College
High School Diploma -
Permian High School