Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emilee Chavez

Phoenix

Summary

Dynamic professional with extensive experience in compliance and customer service. Known for exceptional leadership skills and a commitment to implementing effective quality management processes that drive operational excellence and exceed client expectations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Director of Compliance

Petition Partners
Phoenix, AZ
01.2026 - Current

- helped manage over 1200 employee

- facilitated employee legal compliance with the state of Arizona

- assured that all legal documents were compliant with Arizona revised statutes

- created and over saw all new hire on boarding

Corporate Hospitality

Waste Managment Phoenix Open - PGA
Phoenix, AZ
02.2025 - Current
  • Established long-term partnerships by consistently exceeding expectations of corporate accounts.
  • Pre-screened distinguished guests prior to access.
  • Supported marketing initiatives and corporate branding

Front Desk Receptionist

Hubbard Family Swim School
Mesa, AZ
06.2025 - 05.2026
  • Managed front desk operations, ensuring smooth check-in and check-out processes.
  • Provided excellent customer service, addressing inquiries and resolving issues promptly.
  • Coordinated scheduling for swim classes, optimizing instructor availability and student enrollment.
  • Maintained accurate records of class registrations and payments in management software.

Swim Instructor

Hubbard Family Swim School
Mesa, AZ
06.2024 - 05.2026
  • Instructed swim lessons for children of varying skill levels, enhancing water safety and confidence.
  • Developed personalized lesson plans to address individual student needs and progress.
  • Monitored student performance, providing constructive feedback to improve techniques and skills.
  • Implemented safety protocols during swim sessions to ensure a secure learning environment.

Quality Assurance Manager

Petition Partners
Phoenix, AZ
02.2020 - 12.2025
  • Developed and implemented quality assurance protocols to enhance product reliability and compliance.
  • Led cross-functional teams to identify process improvements and reduce defect rates.
  • Conducted regular audits and inspections to ensure adherence to Arizona Election Law.
  • Mentored junior staff on quality control techniques and best practices in testing methodologies.

Crew Member

Zoyo Neighborhood Yogurt
Phoenix, AZ
09.2019 - 05.2020
  • Provided exceptional customer service, ensuring positive experiences for all patrons.
  • Operated yogurt machines, maintaining cleanliness and adherence to safety protocols.
  • Assisted in inventory management, restocking supplies to optimize product availability.
  • Trained new crew members on operational procedures and customer engagement techniques.

Education

Bachelor of Science - Psychology

Arizona State University
Tempe, AZ
05.2025

High School Diploma -

Horizon High School
Scottsdale, AZ
05.2022

Skills

  • Quality management processes
  • Regulatory expertise
  • Document control program
  • Legal research

Certification

CPR certified

Timeline

Director of Compliance

Petition Partners
01.2026 - Current

Front Desk Receptionist

Hubbard Family Swim School
06.2025 - 05.2026

Corporate Hospitality

Waste Managment Phoenix Open - PGA
02.2025 - Current

Swim Instructor

Hubbard Family Swim School
06.2024 - 05.2026

Quality Assurance Manager

Petition Partners
02.2020 - 12.2025

Crew Member

Zoyo Neighborhood Yogurt
09.2019 - 05.2020

Bachelor of Science - Psychology

Arizona State University

High School Diploma -

Horizon High School