Emilee Helton
Tucson,AZ
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Knowledgeable Certified Medical Assistant with exceptional background over 7+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
1
1
year of professional experience
Work History
Medical Assistant
TMCONE Healthcare Medical Group
Tucson , AZ
2023.01 - Current
- Measured vital signs and took medical histories to prepare patients for examination.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Cleaned and maintained medical equipment following procedures and standards.
- Responded to patient callbacks and phone-in prescription refill requests.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Incorporated outside records into charts and EHR.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Organized patient charts before each day's clinic sessions began.
- Handled general office duties to support administrative staff during peak hours.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Performed routine laboratory tests and sample collections.
- Prepared treatment rooms for patient examinations.
Education
MA Certificate - Medical
PMI
Tucson2017-02
GED -
CollegeAmerica
Arizona2015-05
Associate of Applied Science - Radiology
Pima Community College
Tucson, AZSkills
- Payment Collection
- Inventory Management
- Indirect Patient Care
- HIPAA Compliance
- Medical Terminology
- Patient Flow Management
- Patient Scheduling
- Procedure Assistance
- Vital Sign Monitoring
- Analytical decision-making skills
- Clinical applications
- Infection control procedures
- Understanding of medical laws
- Adaptable
- Calm and level-headed under duress
Timeline
Medical Assistant
TMCONE Healthcare Medical Group
2023.01 - Current
MA Certificate - Medical
PMI
GED -
CollegeAmerica
Associate of Applied Science - Radiology
Pima Community College
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