Emilee Henderson
Crabs On The Beach
PENSACOLA,FL
4
years of professional experience
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create a welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Work History
Server
2 Years 6 Months- Delivered exceptional customer service in high-volume dining environment.
- Managed multiple tables, ensuring timely order taking and delivery.
- Collaborated with kitchen staff to accommodate special requests and dietary restrictions.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Processed payments accurately using point-of-sale system, minimizing transaction errors.
Server
5 Months- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
Server, Host
2 Years- Delivered exceptional customer service by efficiently managing guest seating and waitlists.
- Answered customers' questions, recommended items, and recorded order information.
- Collaborated with kitchen staff to ensure timely food delivery and high-quality meal presentation.
- Assisted in training new servers on menu knowledge and service protocols.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
BBA - Marketing
Skills
Exceptional customer service
Order accuracy
Dietary restriction knowledge
Suggestive selling
Guest engagement
Table clearing
Strong work ethic
Timeline
Server
Melting Pot
11.2024 - 04.2025Read More
Server
Crabs On The Beach
04.2024 - CurrentRead More
Server, Host
Rodizio Grill
04.2022 - 04.2024Read More
The University of West Florida
BBA from Marketing
Read More