Emilee Holbrook
McCall,ID
Summary
Dynamic and detail-oriented professional with a proven track record at McCall-Donnelly School District, excelling in customer service and classroom management. Expert in leveraging computer skills and relationship building to enhance operational efficiency and foster positive outcomes. Demonstrated ability to improve processes and support diverse needs with patience and professionalism. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
McCall-Donnelly School District
2023.08 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Increased efficiency in the workplace by organizing and maintaining an effective filing system for both physical and electronic documents.
- Enhanced director''s productivity by managing schedules, coordinating meetings, and handling travel arrangements.
Paraprofessional
McCall-Donnelly School District
2023.08 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
Host
Steamers Steak & Seafood
2020.06 - 2022.08
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Education
High School Diploma -
Mccall-Donnelly High School
Mccall, ID06.2023
Skills
- Customer Service
- Relationship Building
- Computer Skills
- Scheduling
- Professional and mature
- Behavior Management
- Effective Communication
- Helping Students with Special Needs
- Patient
- Classroom Organization
- CPR and First Aid
- Classroom Management
Timeline
Administrative Assistant
McCall-Donnelly School District
2023.08 - Current
Paraprofessional
McCall-Donnelly School District
2023.08 - Current
Host
Steamers Steak & Seafood
2020.06 - 2022.08
High School Diploma -
Mccall-Donnelly High School
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