Emilee Paul
Altamonte Springs,FL
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
11
11
years of professional experience
Work History
Server
Fish Bones
02.2022 - Current
- Suggested wine pairings to go with specific menu items.
- Enhance guest satisfaction by providing exceptional fine dining service and anticipating guests needs.
- Upheld strict cleanliness standards, adhering to food safety guidelines and maintaining an immaculate dining area.
- Adhered to all company policies and procedures while consistently delivering high-quality service experiences for every guest interaction.
- Part of the banquet team: served appetizers, delivered entrees, and refilled beverages for banquet guests.
Server
Kekes
04.2017 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Server
Top Golf
06.2020 - Current
- Point of sale systems and cash handling
- Answered guest questions with responses about menu, promotions and specials.
- Ensured compliance with safety regulations by monitoring guest activities and intervening when necessary.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing their needs.
- Manage large parties
Server
Longhorn Steakhouse
07.2013 - 10.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to guest needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Good Communication Skills
- POS Experience (Toast, Aloha, Dash, Focus)
Timeline
Server
Fish Bones
02.2022 - Current
Server
Top Golf
06.2020 - Current
Server
Kekes
04.2017 - Current
Server
Longhorn Steakhouse
07.2013 - 10.2019
Similar Profiles
Eva GrahamEva Graham
Busser at Fish BonesBusser at Fish Bones
Shala ArringtonShala Arrington
Host at Fish Bones Restaurant And Seafood BuffetHost at Fish Bones Restaurant And Seafood Buffet
Audrey DunleavyAudrey Dunleavy
Server at T-BONES Great American EateryServer at T-BONES Great American Eatery
David M. FullerDavid M. Fuller
Reporting and Analytics Manager at T-MobileReporting and Analytics Manager at T-Mobile
Andre BellAndre Bell
Apprentice at Lc ElectricApprentice at Lc Electric