Summary
Overview
Work History
Education
Skills
Interests
Work Availability
Accomplishments
Quote
Timeline
ProjectManager
Emiley taylor

Emiley taylor

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.


Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.


Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

1
1
year of professional experience

Work History

Driver

DoorDash
12.2024 - Current
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Delivered goods and products to customer on time and in excellent condition.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.

Customer Service Cashier

Foodcity
03.2024 - 01.2025
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Answered product questions using knowledge of sales and store promotions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Set up new sales displays each week with fresh merchandise.

Education

High School Diploma -

Claiborne High School
New Tazewell, TN
12-2024

Skills

  • Customer relations
  • Customer consulting
  • Verbal and written communication
  • Problem-solving
  • Decision-making
  • Order coordination
  • Drawer management
  • Check processing
  • Attention to detail
  • Refund handling
  • Telephone management
  • Data entry proficiency
  • Cash handling
  • Basic math
  • Cash register operation

Interests

  • DIY and Home Improvement
  • Offering time and support to shelters for the homeless, women, and animals
  • I enjoy helping others and giving back to the community
  • Music
  • I like working with my hands and fixing things
  • I like looking at the stars and learning about constellations
  • Volunteering
  • Watching Movies and TV Shows
  • Virtual Reality
  • Video Gaming
  • I participate in a variety of outdoor recreational activities
  • Animal Care
  • I have a passion for photography and editing photos
  • Crafting and DIY Projects
  • I enjoy cooking for friends and family gatherings
  • Swimming
  • Road Trips
  • Personal Development and Self-Improvement

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Quote

"The only way to do great work is to love what you do."
Steve jobs

Timeline

Driver

DoorDash
12.2024 - Current

Customer Service Cashier

Foodcity
03.2024 - 01.2025

High School Diploma -

Claiborne High School
Emiley taylor